Payroll Specialist

Summary This role will be responsible for supporting US Payroll Service Delivery. You will own and manage core payroll components. As a Payroll Specialist, you will process multi-state payroll for all employees on a timely basis, ensuring accuracy in wages, bonuses, overtime, and deductions. Key responsibilities include processing multi-state payroll, managing deductions/garnishments, maintaining payroll systems, reconciling payroll accounts with the general ledger, and ensuring regulatory compliance. Also, assist employees with payroll-related inquiries and resolve issues or discrepancies in a professional manner. And collaborate with HR, finance and vendors teams as needed. You will be responsible for leading the approaches and best practices toward strategy of the services. Key to success in the role will be to ensure delivery of quality processes and strategic priorities.

Essential Responsibilities: Supports the payroll process in conjunction with third party providers including the calculation of wages, deductions, and payment of employees’ wages to ensure quality delivery. Supports internal and external audits of payroll procedures and records. Manages payroll queries from employees, managers and HRMs, vendors, internal & external partners, and government agencies in an expert, efficient, and timely manner that inspires confidence in our professional services. Familiar with NACHA operating rules. Manages service delivery metrics in relation to outsourced payroll and internal processes. Ensures payroll processes support SOX and operational controls, and supporting documentation is created and maintained such that internal and external audits are simple to manage. Drives the management of documentation and communication of payroll programs, policies, and procedures. Ensures appropriate definition of payroll banking reconciliations, special processing, and documentation of business. Maintain dedicated payroll checking accounts, separate from general operating accounts, to isolate funds, improve security, and simplify auditing. Ensuring the payroll account is funded, followed by reconciling the account after pay cycles. Managing the ACH (Automated Clearing House) file transfers to distribute pay directly to employee bank accounts safely. Managing paycheck adjustments, stop payments, and generating reports to ensure all payroll transactions are documented and verified. Overpayment process management. Partner with the overpayment vendor to notify employees of errors and repayment of funds. Manage pay related employee escalations with care and consideration for the employee impact, compliance with business policy and practices, and government regulations. Savvy with Excel and can complete and submit mass uploads of pay input for vendor processing, review pay results, manage corrective actions. Qualifications/Requirements: Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 4 years of relevant experience) Minimum of three years of payroll experience Desired Characteristics: Workday payroll experience strong preferred Strong attention to detail and high levels of accuracy. Excellent organizational and time-management skills. Strong oral and written communication skills. Ability to work independently and manage multiple tasks simultaneously. Strong knowledge of payroll life-cycle and excel with quick adaptability to HCM systems, tools, and processes Demonstrated skill in judgement to make decisions and handle complex tasks or problems. Ability to assess quality of information given and ask pertinent questions to stakeholders. Ability to offer new solutions to problems outside of set parameters and can construct and provide recommendations. Ability to document, plan, market, and execute programs. Established project management skills. Demonstrated ability to transfer knowledge and develop others through coaching and mentoring. Detail and