Assistant Human Resources Manager - Four Points by Sheraton Balikpapan

ORGANIZATION DESCRIPTION

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

HOTEL DESCRIPTION

Balikpapan is a seaport city on the east coast of Borneo island, in the Indonesian province of East Kalimantan. The Four Points by Sheraton Balikpapan offers good proximity to corporate and transit demand, being located very close to the airport (less than 5 minutes drive) and 9 KM to the city center (15 minutes drive). Four Points by Sheraton Balikpapan has 139 rooms and is part of a mixed-use development. The hotel offers an All-Day Dining restaurant and lobby lounge, as well as 7 meetings rooms with total event space of 5,102 sq ft.

Assists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training and development. Additionally, he/she assists in delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensuring compliance with all applicable laws, regulations and operating procedures.

CANDIDATE PROFILE

Education and Experience • High school diploma or GED; 2 years experience in the human resources, management operations, or related professional area. OR • 2-year degree from an accredited university in Human Resources, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Assisting in Managing Recruitment and Hiring Process • Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed. • Assists in establishing and maintains contact with external recruitment sources. • Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures. • Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings. • Assists in monitoring candidate identification and selection process. • Performs quality control on candidate identification/selection.

Assisting in Administering and Educating Employee Benefits • Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors. • Assists with unemployment claim activity reports. • Attends unemployment hearings and ensures property is properly represented, as needed.

Assisting in Managing Employee Development • Assists with departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Ensures employees are cross-trained to support successful daily operations. • Assists with coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture. • Ensures attendance by all new hires and participation of the leadership team in training programs • Assists with ensuring departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.

Assisting in Maintaining Employee Relations • Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with