Assistant Facilities Manager

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    What this Job Involves: The Assistant Facilities Manager will provide support to the Site and/or Facility Manager with operational activities in maintenance and operations, accounting and finance, vendor oversight, equipment and supplies, occupancy services and proactively develop and maintain client relationships ensuring that expected service levels are achieved. The role will assist with ensuring requirements are met within the controlled environment of a Life Science high-end account. Service Delivery: Actively support an environment of teamwork, cooperation, performance excellence, and personal success. Conduct daily walkthroughs to ensure clean and organized office space. Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service. Identify opportunities for improved operation and service excellence, making recommendations for conducting site inspections and assessments to ensure all building procedures and performance measures are maintained at all times and the provision of a safe workplace. Schedule and manager repairs and maintenance, minor works and other work requests, tracking to completion. Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption. Assist in the procurement of vendors and services as required. Initiate procurement process for 3rd party vendors needs by developing and delivering purchase orders. Follow up with Vendors to ensure billing processes are completed in a timely manner. Interact regularly with the finance team to ensure accruals and invoice processing is completed timely. Provide coordination and support events, meeting and conference facilities as required. Other duties that may include but are not limited to reception and guest support, mail and courier services, office supplies and equipment maintenance, landlord relations and management of building access passes, safety and security support. Update and maintain accurate records and official documentation for the site/s including web pages where any other activities to support JLL and/or operations, including, but not limited to moves/reconfigurations, events, reception, and building operations. Maintain and propose emergency response plans including evacuation, implementation of after-hours emergency response, and environmental health and safety. Provide back up support to the Facility Manager, standing in to present to the client for Business Reviews and Employee coordination events. Participate in budget planning exercises that define business strategy and spending limits. Client Relationship Management Comply with all requirements of the client contract and meet or exceed Key Performance Indicators. Deliver and exceptional quality of service, as reflected by client feedback. Coordinate site operations in accordance with all agreed policies, procedures and contract scope. Sound Like you? To apply you need to have: Bachelor's degree or equivalent work experience Minimum of two to three years of industry experience required either in the corporate environment, third party service provider or as a consultant Prior experience in facilities with a pharmaceutical or bio-tech environment Knowledgeable of local occupational health and safety requirements, critical facilities and vendor management for