Staff Professional Services Consultant - Machine Identity

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

As a Professional Service Staff Consultant , you will serve as a trusted technical advisor to enterprise customers, helping them design and implement secure, scalable, and automated Certificate Lifecycle Management (CLM), PKI, and Machine Identity Security solutions.   You will lead customer engagements across cloud, hybrid, and on-premises environments—from discovery and architecture through implementation, integration, automation, and enablement. Working closely with security, PKI, cloud, DevOps, and engineering teams, you will translate customer requirements into practical solutions that improve security, visibility, governance, and operational efficiency. You will act as a customer advocate and subject matter expert, collaborating with internal Sales, Customer Success, Support, Product, Engineering and Global Delivery Teams. The role is primarily consultative and delivery-focused, with an emphasis on solving complex customer challenges and driving successful technical outcomes rather than direct sales.

Operate within a focused team to protect the world's largest organizations using Machine Identity Security solutions. Translate business and technical requirements into secure, scalable, and practical solutions across cloud, hybrid, on-premises, and self-hosted environments. Lead customer engagements from discovery through architecture, design, implementation, integration, automation, testing, and enablement. Prepare and deliver specialized technical workshops, demonstrations, and architecture sessions for technical and executive stakeholders. Evaluate existing business processes, identify opportunities for improvement and automation, and track the success of customers' MIM programs. Act as a customer advocate and subject matter expert, supporting multiple accounts and driving successful Machine Identity Security outcomes. Develop and document reusable patterns, blueprints, and best practices to support customers and internal delivery teams. Maintain close, collaborative relationships with PANW teams, partners, and customer organizations.

Minimum of 7 years of consulting experience working within large-scale enterprise IT environments. Proven business acumen to identify critical business problems and articulate effective solutions to customers. Extensive experience automating Machine Identity Management using the MIM platforms, API’s, Adaptable framework and connectors. Strong expertise with scripting and APIs for automation utilizing PowerShell, Python, JavaScript, or similar languages. Direct working experience with modern containerization technologies such as Docker, Kubernetes, and OpenShift. Hands-on experience working with major