Senior Site Reliability Engineer, Colorado Springs

Consequential Work. Dedicated People. About Onebrief Onebrief builds collaboration and AI-powered workflow software for military planning and operational coordination. Military planning is complex by nature, requiring teams to coordinate information, people, and decisions across systems and locations. Onebrief brings planning, collaboration, simulation, and AI into one connected environment, helping teams test strategies, adapt to changing conditions, and make decisions with greater clarity when the stakes are real. We are a distributed team of builders from military, operational, and technology backgrounds who care deeply about improving how important work gets done. Some team members work remotely, while others work directly alongside customers in operational environments around the world. Founded in 2019, Onebrief is backed by leading investors including General Catalyst, Battery Ventures, Insight Partners, Sapphire Ventures, and Human Capital. Valued at more than $2 billion, we continue to invest in product innovation, AI capabilities, and team growth. Security Clearance, Location, and Onsite Notice: This role requires regularly working on-site at customer locations in Colorado Springs, Colorado. If you are not currently within commuting distance, you must be willing to relocate (note that Onebrief will provide relocation assistance). Active Top Secret Clearance required; SCI eligibility is a plus.

We are hiring a Site Reliability Engineer to join our Infrastructure & Security team. You’ll work closely with fellow SREs, security, and customer success. You will be the first line of support for our mission critical deployments, and responsible for ensuring best-in-class service quality and issue resolution. You will work in both on-premise DoD environments and AWS cloud environments. Your lessons from the field will shape how our team works, from policy to implementation. In addition to working at the customer, you will contribute directly to solutions that increase stability, performance, and security of our deployments, and improve the overall experience of deploying and managing Onebrief on premise.

You care deeply about reliability and treat it as a core feature of any application or platform, with a bias toward “reliability over novelty.” You think about infrastructure and operability as products to be automated, well-documented, and continuously improved, and you aim to leave systems easier to operate than you found them. You are equally comfortable leading a post-incident review, or diving into a kubectl shell to triage a complex production issue. You don't just fix problems; you translate constraints and failure modes into clear, automated guardrails and scalable, resilient architecture. For you, robust monitoring, actionable alerting, and insightful runbooks are core parts of the engineering process, not afterthoughts. You mentor others, fostering a culture of blameless postmortems and proactive reliability. You collaborate naturally with application and platform teams, helping them move quickly but safely by building the tools, processes, and observability that make "fast recovery" a reality.

You'll own the reliability, scalability, and security of the production application and/or platform. You will do this by: Implementing a World-Class Observability Platform: Design, implement, and manage our monitoring, logging, and alerting stack (e.g., Prometheus, Loki, Alloy, and Grafana). You won't just track metrics; you'll create the actionable insights and automated alerting that allow teams to identify and resolve issues before they impact users. Defining and Upholding Reliability: Define, measure, and own alerting that feeds into our Service Level Indicators (SLIs) and Service Level Objectives (SLOs), increasing trust internally and externally. You will be the organization's expert on what it means for our systems to be reliable and how to measure it. Leading Incident