Principal Data Center Support Services

Assists in distributing tasks to team and conducts end-to-end hardware installation and troubleshooting. Leads cabling validation and problem solving to establish error free connections. Monitors, reviews, and analyzes ticket queues and/or console alarm error messaging, addressing complex incidents.Trains advance fix and repair techniques that align with corporate objectives. Acts as a technical liaison for technical and non-technical teams, providing subject matter expertise to identify and resolve resiliency, reliability, and availability risks.