Executive Director, Attorney

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

As an Executive Director, Attorney, you will lead a team of attorneys and legal support professionals responsible for delivering strategic legal advice, counsel, and services to business partners across the organization. In this role, you will ensure the highest level of client service while providing guidance on products, services, operations, and business processes to support organizational objectives and maintain compliance with applicable legal and regulatory requirements. You will oversee the identification, assessment, monitoring, and mitigation of legal risks, while implementing processes and best practices that enhance team productivity, operational efficiency, and regulatory compliance. Additionally, you will drive effective resource management and foster the professional growth and development of attorneys and support staff, ensuring a high-performing and collaborative legal team. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL (Chesapeake, VA – Property and Casualty roles ONLY). Relocation assistance is available for this position.

Provides counsel to enable the client to implement strategic initiatives, influencing decisions and managing risks to achieve strategic goals. Collaborates with clients and other enterprise stakeholders and leads the execution of legal strategy, considering USAA's business strategy and regulatory requirements. Proactively identifies strategic and tactical opportunities to improve operational effectiveness and optimal productivity, including developing and implementing best practices, ensuring quality of the work performed by members of the team and by supporting change efforts. Ensures timely, accurate and cost-effective legal advice is provided to senior management regarding legal and regulatory matters. Leads broad, enterprise and functional area projects. Leads, builds and oversees a high performing team of lawyers and legal professionals through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. Licensed and in good standing to practice law in one state or a territory of the USA. 8 years of experience practicing law. 10 years of progressive related experience developing legal strategies, managing major initiatives and delivering results within a complex matrix environment. 4 years of direct team lead or management experience. Experience collaborating with key resources and stakeholders, providing legal counsel to effectively influence decisions and managing legal advice and guidance efforts to achieve strategic goals. Executive-level business acumen in the areas of business operations, industry practices and emerging trends for in-house legal counsel. What sets you apart: Deep in-house legal experience supporting Property & Casualty and/or Life Insurance businesses, coupled with a