Senior Sales Engineer

Uniphore is the Business AI company. Our sovereign, composable and secure AI platform connects enterprise data, fine-tunes AI models and deploys agentic AI across the enterprise. We empower every worker to boost productivity and help businesses grow faster, operate smarter and reduce costs. Trusted by more than 2,000 businesses globally, and recognized on the Deloitte Fast 500, Uniphore delivers on the promise of AI as a transformative force for business.

Uniphore , a global Business AI technology company, is seeking an experienced Senior Sales Engineer to join its high-performance Sales Engineering team   to support   its customer and strategic partners in   Palo Alto, CA .    As a   Senior Sales Engineer , you will be a trusted technical advisor and strategic partner to our enterprise clients.   You’ll   collaborate closely with account executives, product management, and engineering to   demonstrate   the power of   Uniphore’s   Business AI Cloud   platform   -   helping Fortune 1000 organizations design, prototype, and deploy intelligent AI systems that drive measurable business outcomes.   You’ll   lead the technical sales cycle from discovery to proof of concept, translating complex enterprise challenges into transformative AI solutions that   showcase   Uniphore’s   innovation, scalability, and value.

Charter and/or Mission:   Our mission is to become trusted advisors   to the   clients and partners we work with, while advocating   Uniphore’s   AI   platform .    The sales engineering   organization bridges our   cutting-edge   AI technologies with customer business outcomes—designing,   showcasing , and delivering solutions that accelerate adoption, drive growth, and ensure customer success across industries and geographies.   We will keep our client’s interests   in   the forefront while solving unique business problems harnessing the power of   Uniphore’s   AI platform and pre-built solutions .

Act as the technical lead in the sales cycle, partnering with Account Executives to drive enterprise opportunities   from qualification to close .    Have a perspective on how AI can drive value in Enterprises and understand the power of language models and agents to   impact   business value   across verticals and business functions .   Understand customer pain points in   driving and implementing AI solutions .    Deliver compelling technical presentations, demos   showcasing   GenAI, Agentic AI, RAG, and LLM-based solutions.    Build and deliver custom demos and POCs to   validate   business value and technical feasibility.   Conduct discovery sessions with key business and technical stakeholders to uncover needs, pain points, and desired outcomes.   Translate business requirements into AI solution architectures   that leverage   Uniphore’s   capabilities , collaborating with product and engineering teams.    Respond to RFPs/RFIs with detailed technical responses and solution designs.     Advise clients on AI adoption strategies ,   integration with   multi-modal data   platforms, and industry best practices.    Contribute to a culture of technical excellence, customer obsession, and innovation.   Build and   maintain   deep domain   expertise   in   AI trends, competitor offerings, and the evolving landscape of agentic applications and enterprise AI adoption .

6+ years of experience in pre-sales, solution engineering, or technical consulting   – preferably within enterprise   Data and   SaaS, AI, or automation platforms .    Hands-on understanding of AI concepts: Large Language Models (LLMs), Retrieval-Augmented Generation (RAG),   prompt   engineering,   Agentic AI   architectures , AI security and governance, and ethical AI   Experience designing or selling AI platforms, data orchestration, or