Sr. Manager, Bio Design Center

Work Schedule First Shift (Days) Environmental Conditions Able to lift 40 lbs. without assistance, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Will work with hazardous/toxic materials Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. Location : On-site Plainville, MA. Relocation assistance is NOT provided.  Must be legally authorized to work in the United States without sponsorship. Must be able to pass a comprehensive background check, which includes a drug screening. How Will You Make an Impact? The Sr. Manager, Bioprocess Design Center (BDC) will lead the Plainville Bioprocess Design Center as a customer-facing technical and service execution platform. This role provides technical, operational, and people leadership, combining hands-on bioprocessing expertise with laboratory oversight, project management, team development, and direct customer engagement. The Sr. Manager will establish priorities, coordinate resources, manage project execution, and ensure laboratory activities are performed safely, efficiently, and in alignment with business and customer objectives. The role will lead and mentor engineers, scientists, technicians, and other technical staff while fostering a collaborative, accountable, and customer-focused culture. Operating in a highly matrixed environment, this leader will integrate technical innovations with commercial execution and lead BDC-enabled services, including consultative engagements, demonstrations, workflow validation, and technical execution to accelerate customer adoption and product pull-through. A key responsibility is engaging customers and partners to understand their processes, challenges, and technical requirements and translate those needs into practical solutions and commercial opportunities. The Sr. Manager will host laboratory visits, lead technical discussions and demonstrations, and effectively communicate the value of single-use technologies and bioprocessing capabilities. The successful candidate will be a confident, approachable technical leader with strong communication and presentation skills who can effectively engage customers, senior leaders, scientists, engineers, and cross-functional teams. This individual will balance strategic leadership with hands-on execution while promoting technical excellence, safety, innovation, accountability, customer focus, and employee development. What Will You Do? 1. Commercial Enablement & Business Outcomes: Serve as the US BDC partner to the commercial team, providing scientific credibility, hands-on demonstrations, and validation data required to win complex, high-value sales. Translate customer problem statements, process challenges, technical constraints, and adoption barriers into clearly scoped BDC engagements with defined objectives, success criteria, feasibility considerations, and expected outcomes. Manage the US BDC to create compelling, evidence-based showcases of products, workflow solutions, and services tailored precisely to customer use cases and strategic pain points. 2. Service Execution & Product Adoption: Ensure the on-time delivery and technical excellence of customer-facing service projects originating within or supported by the Plainville BDC. Leverage BDC-enabled service engagements to accelerate customer adoption, demonstrate solution value, and drive pull-through to ongoing product