Data and Business Analyst, Senior

Data and Business Analyst, Senior The Opportunity: When an organization has multiple moving parts in its processes, it can be difficult to critically examine them. To be more efficient and effective, it needs a business process spe cia list to learn its mission end-to-end and provide ways to change for the better. That’s why we need you, an experience d business process spe cia list who knows how to analyze every aspect of your customer’s operations and give them the steps to improve their process. As a business process spe cia list on our team, you’ll analyze your client’s current operating environment and identify areas for improvement. You’ll facilitate discussions with leadership and engineers, analysts, and support staff to help refine your client’s definition of success and identify current f rus trations. You’ll design data collection plans, facilitate workshops, and communicate your research and illustrative analysis using industry standard techniques to help establish understanding and agreement from key stakeholders. Using business process reengineering, portfolio analysts, and systems design approaches, you’ll provide your client with recommendations, along with a firm grasp of the quantitative or qualitative results they can expect. This is your chance to grow experience in systems development while deepening your process improvement and project management skills. Work with us as we help the Army evolve its approach to cloud migration. Join us. The world can’t wait. You Have: 3+ years of experience implementing data visualization solutions through different formats for client stakeholders, including dashboards, queries, graphs, tables, presentations, and reports, within tools such as ServiceNow and Micro sof t Office suite 3+ years of experience performing business system analysis and business process engineering to support of automation of business workflows within tools such as ServiceNow, Micro sof t Power BI, or SharePoint Experience presenting data findings, analysis of business process flows, and recommendations to clients and stakeholders using data sets, ServiceNow, and Micro sof t Office suite Experience leading the coordination of requirements meetings or conducting requirements workshops and sessions with business and IT stakeholders Ability to work in cross-functional teams to deliver enterprise solutions TS/SCI clearance Bachelor's degree Nice If You Have: 5+ years of experience with ServiceNow Experience establishing quantitative met rics and key performance indicators to drive technical outcomes Knowledge of cloud principles, systems engineering met hodologies, UI or UX best practices, and IT project management approaches DoD 8570 or 8140 IAT Level II Certification ServiceNow Certified System Admin ( CSA ) Certification Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information ; TS/SCI clearance is required.

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