Sr. Project Manager - Lean Digital Transformation 4D

Sr. Project Manager - Lean Digital Transformation Ready to turn bold ideas into real-world impact?  At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges.   If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.    Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.  Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Job Description – Medius Implementation & Automation Coordinator Role Role Purpose Drive the successful implementation, adoption, and continuous improvement of Medius solutions by providing project oversight, stakeholder coordination, automation enhancement, technical expertise, and training support to business and operations teams.

1. Project Oversight & Governance Monitor Medius implementation initiatives and ensure timely execution of project milestones. Track project deliverables, risks, issues, and dependencies. Prepare governance reports, status updates, and action trackers. Coordinate with business, operations, and project teams to ensure successful implementation. 2. Automation & Continuous Improvement Drive automation improvement initiatives within Medius to maximize touchless processing and Straight-Through Processing (STP). Analyse automation maturity, identify process gaps, and recommend improvement opportunities. Partner with operations and business teams to reduce manual interventions and improve process efficiency. Track automation performance and benefits realization metrics. 3. Medius Functional & Technical Expertise Serve as the Subject Matter Expert (SME) for Medius functionality and system capabilities. Possess strong knowledge of Medius workflows, validation rules, posting logic, capture processes, and automation features. Support configuration discussions, troubleshooting, testing, and issue resolution during implementation and stabilization phases. Collaborate with technical teams to evaluate and implement system enhancements. 4. Coordination & Stakeholder Management Facilitate communication between project, business, IT, and operational teams. Organize workshops, implementation meetings, and requirement discussions. Ensure timely resolution of open actions and stakeholder queries. 5. Documentation & Training Facilitate the creation and maintenance of: SOPs and Work Instructions Process Documentation Training Materials Governance Reports Coordinate and deliver Medius readiness training for GP agents and business users. Track training completion and support change management activities. 6. Reporting & Analytics Monitor implementation progress and automation performance through dashboards and reporting. Analyze operational metrics and identify opportunities for process optimization. Support post-implementation reviews and continuous improvement initiatives. Required Skills & Experience Strong understanding of Medius AP Automation Platform and invoice processing workflows. Experience in S2P/AP Operations, SAP/HANA and Medius transformation initiatives. Ability