Director, Product Management
Domino's Pizza
- Location
- Ann Arbor, MI, United States
- Employment
- Full Time
- Work model
- On-Site
- Level
- Staff
- H-1B history
- 13 approvals (FY2023)
- Posted
- 1h ago
About this role
Company Description
Domino’s is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible—one pizza at a time. Founded in 1960 as a single store in Ypsilanti, Michigan, Domino’s has grown into the largest pizza company in the world, with more than 22,300 stores across 90+ markets. Our success is built on the strength of our people, technology, and franchise system. As a leader in innovation, we continue to transform the pizza and QSR industry while creating opportunities for team members to learn, grow and thrive. If you're ready to make an impact, build a meaningful career and help shape what's next, there's a place for you at Domino's.
Job Description
The Director, Digital Products, is responsible for defining, developing, and delivering Domino’s global store technology platforms and digital innovations in partnership with the Vice President, Operations Technology & Store Systems. This role blends product management discipline with digital innovation leadership, ensuring Domino’s continues to lead the industry in customer experience, operational consistency, and team member efficiency. This leader blends disciplined product management with applied innovation, ensuring that store platforms are scalable, intuitive, reliable, and future ready. The role partners closely with Operations, Technology, Franchise, Training, and Design teams to deliver solutions that improve speed, accuracy, service quality, and team member productivity while creating a modern in-store experience. Responsibilities and Duties Product Strategy & Roadmap Ownership Define and own the multiyear product vision and roadmap for store digital platforms and instore guest interaction technologies in partnership with the Vice President, Operations Technology & Store Systems Translate operational strategy and future store concepts into a sequenced product roadmap with clear outcomes, dependencies, and investment priorities. Balance foundational platform stability with innovative initiatives that enable next generation store experiences. Establish product principles and standards to ensure consistency, scalability, and ease of deployment across markets. Build business cases to evaluate opportunities, balancing customer experience, financial impact, and operational efficiency. Partner with business, operations, marketing, and technology leaders across regions to ensure alignment and adoption. Platform Leadership Own product management for core instore systems supporting operations, including order taking interfaces, order routing, kitchen and service displays, customer facing screens, and delivery tools. Partner with Operations and Franchisee teams to deeply understand in‑store workflows, service models, and team member pain points. Ensure products are intuitive, resilient, and designed for high volume, high variability restaurant environments. Drive continuous improvement across speed of service, order accuracy, labor efficiency, and satisfaction metrics. Oversee prototyping, pilot programs, and iterative testing to accelerate delivery of new digital capabilities. Monitor global competitive digital trends, recommending proactive actions to maintain Domino’s digital leadership. Define and manage product tiers to maximize scalability. Innovation & Future Store Experience Oversee prototyping, pilots, and controlled market tests to rapidly validate concepts before scaling. Monitor emerging technologies and competitive trends in restaurant tech, retail, and hospitality, recommending proactive innovative investments. Partner with Store Design, Equipment, and Operations teams to integrate digital experiences into physical store environments and future store formats. Portfolio & Delivery Management Establish intake, prioritization, and governance processes for