General Manager - Hotel Stripes Singapore China Square, Autograph Collection

*Note: Position is based at Hotel Stripes Singapore China Square, Autograph Collection. Location information will be updated once the location code is available in the system. Hotel Stripes Singapore China Square, Autograph Collection is a lifestyle hotel located in the heart of Singapore's Chinatown district. The hotel features 304 guestrooms and suites, complemented by a rooftop swimming pool, fitness centre, all-day dining restaurant, bar/lounge, and meeting facilities. The hotel offers a distinctive blend of contemporary hospitality and the rich heritage of its surrounding neighbourhood. The ideal candidate for this role would have previous work experience in Singapore or Asia Pacific as a General Manager, preferably with pre-opening/ conversion experiences, with a strong track record in driving commercial performance, operational excellence, associate engagement, and guest satisfaction.

JOB SUMMARY Functions as the primary team leader of the Autograph Collection property with responsibility for all aspects of the operation, most importantly managing a team of dynamic individuals and rallying them around a service culture that leaves a lasting impression. Maintains responsibility for guest and employee satisfaction, human resources, financial performance, sales and revenue generation, and delivering a return on investment to property ownership and Marriott International. Manages the implementation of a hotel service program with the objective of creating an extraordinary guest experience tailored to an independent-minded traveler. Demonstrates exceptional communication skills and manages employees directly and indirectly through leadership team. Holds property leadership team accountable for executing a customer-focused strategy and guides their individual professional development. Leverages Marriott International sales and revenue engines (e.g., M.com) and initiates appropriate proactive independent sales and public relations activities to build awareness and generate demand. Builds owner loyalty through proactive communication, setting and managing expectations, and delivering solid business results. Maintains active involvement in the local community and builds strong relationships with local officials, businesses, and customers. Represents Autograph Collection values in all leadership actions. Demonstrates creativity, operational excellence, an entrepreneurial management style, and the desire and ability to manage a standalone independent hotel brand without a major brand identification.

CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major highly preferred; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major highly preferred; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

CORE WORK ACTIVITIES Hotel Brand Champion • Champions the Autograph Collection brand’s service vision for product and service delivery. • Communicates a clear and consistent message regarding departmental and property goals to produce desired results. • Makes and executes the necessary decisions to keep property moving forward toward achieving goals. • Communicates a clear and consistent hotel brand message to employees, property leadership team, and owners. • Provides inspiration and motivation to achieve operational excellence. • Represents Autograph Collection and Marriott values in all leadership actions. • Stays current with industry trends and monitors strengths and weaknesses of competition.

Business Strategy Development and Execution • Develops and executes business plans designed