Principal Program Manager - Cloud Planning

Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the hardware infrastructure underlying this growth including AI! CSCP’s vision is to empower customers to achieve more by delivering Cloud and AI capabilities at scale. Our mission is to deliver the world's computer with an industry-leading supply chain. The CSCP organization is responsible for traditional supply chain functions such as plan, source, make, deliver, but also manages supportability (spares), sustainability, and decommissioning of datacenter assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion customers in over 90 countries. Microsoft Cloud Planning (MCP) is the central planning function within CSCP focused on forecasting, demand planning, and supply planning for all Microsoft Cloud services and associated hardware, directly impacting the success of Microsoft's cloud business. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. #CSCP #CSCPJobs #CSCPHiringNow Responsibilities Cloud Capacity buffer planning - Strategic leadership & executive alignment Lead cloud capacity buffer planning at a strategic level by framing tradeoffs, scenarios, and implications for senior leadership.  Drive executive level alignment on buffer strategy, priorities, and decisions, serving as a trusted advisor to Capacity Planning, Capacity Management, Engineering Group, Finance, and Data Science leadership. Buffer Target Planning & Optimization  Own and lead monthly planning cycles to generate optimal cloud capacity buffer targets by orchestrating scenario simulations and data analytics, building strategic and operational alignment with key stakeholders and leadership.  Deploy changes to improve cloud capacity buffer plans with accountability. Buffer planning transformation & operating model evolution Define and drive the long term roadmap for cloud capacity buffer planning transformation, including planning processes, models, and operating mechanisms. Anticipate future business complexity and scale requirements, and proactively evolve the cloud capacity buffer planning operating model to remain resilient and fit for purpose. Enterprise risk & opportunity management Identify, assess, and communicate systemic capacity and buffer related risks and opportunities across the business. Lead the development of strategic mitigation plans and investment recommendations to address structural risks, rather than point in time issues. Cross functional strategy & influence Establish strong partnerships with senior leaders across Capacity Planning, Capacity Management, Engineering Group, Finance, and Data Science to align on shared goals and strategic outcomes. Influence direction with and without direct authority, resolving competing priorities and driving enterprise wide outcomes. Advanced model & analytics stewardship Provide strategic oversight and direction for cloud capacity buffer planning models and analytics. Partner with Data Science and Engineering to guide model evolution, ensuring robustness, scalability, transparency, and alignment with long term business strategy. Metrics, insights & business accountability Define the north star metrics and success criteria for buffer effectiveness at an enterprise level. Ensure insights are translated into clear actions and decisions, and hold the