Person In Charge (PIC)

Why choose us? Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Position Summary The Person in Charge (PIC) serves as the acting store leader during assigned shifts and is responsible for ensuring safe, efficient, and customer-focused store operations. The PIC provides leadership and direction to store associates, supports department operations, addresses customer concerns, and ensures compliance with company policies and procedures. This role acts as a key point of contact for operational issues and helps maintain a positive shopping experience while achieving store performance goals.

Store Operations Serve as the acting manager on duty during assigned shifts. Monitor overall store conditions to ensure operational excellence, cleanliness, safety, and customer readiness. Support opening, closing, and shift-management responsibilities. Coordinate store activities and address operational challenges as they arise. Ensure all departments are operating efficiently and meeting company standards. Leadership & Team Support Provide guidance, direction, and support to associates across all store departments. Promote teamwork, accountability, and excellent customer service. Assist department managers and store leadership with operational priorities. Communicate company initiatives, priorities, and expectations to associates. Support training and development efforts through coaching and on-the-job guidance. Customer Service Promote a customer-first culture throughout the store. Respond to and resolve customer concerns in a professional and timely manner. Ensure associates deliver friendly, efficient, and knowledgeable service. Monitor store conditions to provide an exceptional shopping experience. Safety & Compliance Ensure compliance with company policies, safety programs, and operational procedures. Monitor store safety conditions and address potential hazards immediately. Support food safety, sanitation, and regulatory compliance initiatives. Complete required operational documentation and incident reporting. Assist with emergency response procedures when necessary. Cash Handling & Asset Protection Oversee cash office and front-end compliance as assigned. Ensure proper cash-handling procedures are followed. Support loss prevention initiatives and inventory protection efforts. Monitor store activity and report operational or security concerns. Ensure associates follow company policies regarding transactions and asset protection. Communication & Problem Solving Serve as the primary point of contact for associates when store leadership is unavailable. Escalate significant operational, customer, or associate issues as appropriate. Make informed decisions to maintain business continuity during shifts. Communicate effectively with store leadership regarding shift activities and concerns. We also provide a variety of benefits including: Competitive wages paid weekly · Access to up to 50% of your earned wages before payday, via our partnership with Stream Associate discounts Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!) Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits Leaders invested in your training, career growth and development An inclusive work environment with talented colleagues who reflect the communities we serve Our Values – Click below to view video: ACI Values