Damage Prevention Investigator

We're powering a cleaner, brighter future. Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient. We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 20,000 colleagues strong serving more than 10.7 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). We're committed to creating an environment where every person can thrive. Our employee experience is grounded in four tenets that guide how we support our people: purposeful careers, growth opportunities, community impact, and support to thrive. In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career. Are you in? Primary Purpose Investigate dig ins resulting in damage to ComEd and PECO facilities and make determinations as to who is at fault that will assist the claims group in collecting for the cost of repair. Intervene on jobsites to stop unsafe digging practices and follow up with training advice and assistance. Assist locators and excavators in a proactive manner to reduce dig ins to ComEd and PECO facilities. Protect the Company's assets and self-insured retention by managing the field investigation of Bodily Injury and Property Damage claims (including those claims in which litigation has been filed) as well as cases involving damage to company property. Temporarily fill in for the Supervisor and Manager on an as needed basis. Note: Position may be required to work extended hours for coverage for storms or other energy delivery emergencies. Primary Duties Document damages through investigation process and assist claims in collection for damages by interpreting findings. Document work practices of locators and excavators that cause damages, provide training and other resources to correct/change work practices. Train and mentor new Liability Reps and Damage Prevention Investigators. (30%) Intervene on the job and corporately with excavating and locating companies to prevent damage to ComEd and PECO facilities. Provide ongoing assistance through collaboration with Construction and Maintenance on difficult locates to ensure facilities are marked as required by the Illinois Damage Prevention Act. (30%) Investigate occurrences of underground cable damages, Bodily Injury, Property Damage and Company Damage incidents, determine root cause(s) and assign fault. Testify as a witness in court proceedings on behalf of the company. (20%) Proactively contact and intervene with companies that damage ComEd and PECO facilities multiple times. Track and document the damages, meet with company executives, safety personnel and schedule necessary training to reduce damages to ComEd and PECO facilities. (10%) Participate in locating quality assurance program field auditing of work (5%) Take a leadership role in existing or start a new local area Damage Prevention Councils supported by JULIE Corporation, PA One Call, DIGGER, PECO, and ComEd. (5%) Job Scope Investigate dig in that result in damage to ComEd and PECO facilities using the Illinois Underground Utility Facilities Damage Prevention Act. (JULIE law) and PA One Call as a guide. Respond to and coordinate the investigation of major incidents (gas explosions, fires and electrocutions) including significant company damage events on a 24-hour basis. Meet with customers/claimants, witnesses, etc.