Staff Application Developer - Record to Report (Workday Financials)

Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day. Job Title: Staff Application Developer -Record to Report Location: India About Genesys: At Genesys, we empower organizations to create empathetic, personalized customer experiences at scale. As a global leader in cloud customer experience and contact center solutions, we are transforming how businesses engage with their customers. As part of our continued growth and digital finance transformation, we have recently implemented Workday Financials and are expanding our FinTech support organization. We are seeking a talented Workday Financial Systems Analyst to join our collaborative and high-performing FinTech team. This is a highly visible role that partners across Finance, Accounting, IT, and Product to drive scalable, compliant, and optimized financial system processes that support our global operations.

Summary: The Workday Financial Systems Analyst will serve as a functional and technical subject matter expert for Workday Financials, supporting both implementation enhancements and post-production optimization.    This role will help design, configure, test, and support the full suite of Workday Financial functional areas, including:  Core Financials (General Ledger)  Accounting Center  Tax  Advanced Accounting (Alternate Ledger Currency, Multicurrency, Revaluation, Alternate Account Sets)  Financial Reporting  Business Assets  Banking & Cash Management  Accounting Center/Prism  Security  This position plays a critical role in ensuring financial data integrity, SOX compliance, automation maturity, and continuous process improvement across our global finance ecosystem.

Partner with Finance, Accounting, IT, and Product stakeholders to gather business requirements and translate them into scalable Workday Financials solutions.  Design, configure, test, and document enhancements across Workday Financial modules.  Support bi-annual Workday releases, including impact analysis, regression testing, and production deployment coordination.  Serve as a Workday Financials SME, providing functional support and troubleshooting issues submitted via ServiceNow.  Document root cause analysis and resolutions in accordance with Genesys governance standards.  Identify and implement process improvements that drive automation, scalability, and operational efficiency.  Support the maintenance of existing Accounting Center use cases, learn to troubleshoot batch errors and strive to maintain accuracy of resulting journals.  Assist in configuration and maintenance of Business Processes, Account Posting Rules, Worktags, and Security Roles.  Support SOX compliance efforts including periodic security audits and documentation controls.  Collaborate with IT and integration teams on Workday-integrated third-party systems such as tax engines, reconciliation tools, banking systems, and accrual processes.  Support financial reporting needs and ensure data integrity across ledgers, book codes, currencies, and alternate account sets.

8 years of hands-on Workday Financials experience.  Strong understanding of accounting principles, financial processes, and internal controls.  Experience working in Workday Fins ERP support role or implementation role.  Demonstrated experience configuring and supporting multiple Workday Financial functional areas.  Experience supporting a SOX-controlled environment.  Experience working in Jira and