Global Meetings & Events Manager, Meeting Planning

Career Category Project Management Job Description The Global Meetings & Events Manager, Meeting Planning, leads assigned complex, high-visibility programs from intake through post-event closeout. Reporting to the Associate Director, Meeting Planning, on the Global Meetings Management team (GMM), the Manager is the primary planning partner for sponsors and accountable for program strategy, attendee experience, budget, compliance, and execution. The Manager directs the Senior Associate’s assigned operational workstreams, providing clear priorities, guidance, and review while keeping the Associate Director informed of material risks and resource needs. The role requires sound judgment and the ability to manage concurrent programs as priorities change.

Meeting Strategy and Program Leadership •  Lead the end-to-end strategy, planning, execution, and closeout of assigned complex, high-visibility programs, including high-touch executive programs. •  Translate sponsor objectives into actionable program plans, milestones, agendas, production requirements, run-of-show documents, attendee communications, registration and travel requirements, and coordinated workstreams. •  Set program ownership, priorities, decision points, and contingency plans; manage concurrent programs as business needs and timelines change. •  Define program objectives and practical success measures with stakeholders; assess outcomes and recommend improvements. Stakeholder and Executive Partnership •  Serve as the primary planning partner for assigned sponsors, senior leaders, administrative partners, and key stakeholders. •  Advise on meeting approach, attendee experience, timing, cost, GMM standards, and compliance requirements; present recommendations and decisions. •  Lead planning meetings and status reviews, communicate decisions and progress, and raise risks early with proposed solutions. •  Coordinate with Corporate Affairs, Executive Teams, Commercial, IT, Global Security, Legal, Procurement, Finance, Facilities, and other internal partners to align technical requirements, security protocols, approvals, and execution plans. •  Anticipate executive attendees needs. Attendee Experience and Onsite Execution •  Oversee the attendee journey, including invitations, communications, registration, travel and accommodations, hospitality, accessibility, and onsite service standards. •  Lead onsite operations across registration, attendee services, production, transportation, food and beverage, and supplier delivery. •  Make timely operational decisions, resolve escalated issues, and activate contingency plans to protect the attendee experience and program objectives. •  Collect stakeholder and attendee feedback and lead post-event debriefs to identify lessons learned. Budget, Risk, and Compliance •  Develop and manage program budgets and forecasts; monitor commitments, actuals, variances, and financial risks, and communicate changes requiring stakeholder decisions or approval. •  Ensure programs follow GMM policies, approval processes, and applicable legal, privacy, and compliance requirements; maintain audit-ready documentation. •  Identify and mitigate operational, financial, attendee, safety, and reputational risks; escalate issues through established channels. •  Review supplier scopes, contract terms, deliverables, invoices, concessions, deposits, and cancellation and attrition exposure. Review invoices against contracts and approved budgets, resolve discrepancies, and own program-level approval coordination, payment tracking, and reconciliation. The Senior Associate may complete initial completeness checks and assemble supporting documentation for Manager review. Registration and Event Technology •  Own registration strategy and governance for assigned programs, including data requirements, attendee communications, reporting, and user experience. •  Partner with the Senior