Full-Time Hospital Services Technician Med/Shred
Waste Management
- Location
- Baltimore, MD, United States
- Employment
- Full Time
- Work model
- On-Site
- Level
- Mid
- Posted
- Aug 19, 2026
About this role
Stericycle is now part of WM. To learn more about WM's acquisition of Stericycle, CLICK HERE to read the press release. I.
Job Summary
Under management direction, a Hospital Services Worker travels between customer healthcare facilities providing on-site proactive collection and exchange of containers for various Stericycle programs, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substances, and Document Management. This includes providing industry-leading levels of service to clients while taking care of all customer document destruction needs safely and in accordance with company policy and all local and federal laws. This service is provided at regularly scheduled intervals for assigned facilities. The role expands responsibilities to include shredding container collection and handling. II. Essential Duties and Responsibilities Travels between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for various Stericycle programs and services, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substance, and Document Management. Collect, transport, and stage shredding containers within hospital environments for secure destruction processing Interacts professionally with onsite customer staff to ensure service expectations are met or exceeded. Performs onsite/offsite document destruction of confidential information Communicates duty status on a defined schedule. Position requires extensive lifting, walking, bending, and pushing. Must be able to lift up to 55 pounds and push and/or pull carts weighing as much as 500 pounds. Operates company equipment in a safe and efficient manner in an effort to minimize the risk of injury and equipment damage Maintains a high level of security when emptying consoles and/or collection totes by ensuring all documents are retrieved, and the consoles/containers are securely locked. Services accounts using a hand-held device, ensuring console/containers are barcoded, locations are up to date, and the accuracy of type and quantity of consoles/containers. Manages assigned routes, ensuring customers’ confidential material is collected and serviced in a timely and accurate manner Handles and responds to all customer problems and inquiries expediently and in the best interest of both the customer and Shred-it. Perform other duties and responsibilities, as assigned. III.
Qualifications
A.
Required Qualifications
High School Diploma or GED (accredited) 2 years industry related experience in a customer service capacity preferred, or the equivalent in related work experience, demonstrating strong communication skills and tact in providing superior customer service in a variety of settings and situations or preferred education requirement Ability to work in healthcare environments with strict compliance requirements Valid Driver's License NAID certification for secure document destruction handling Upon Hire B.
Preferred Qualifications
Previous experience in healthcare service, waste management, or document destruction Experience working in hospital or regulated environments IV.
Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Standing Walking Sitting Lifting Carrying Pushing Pulling Climbing Balancing Stooping Kneeling Crouching Reaching Handling Grasping Talking Hearing Repetitive Motions Eye/Hand/Foot Coordination Position requires extensive lifting, walking, bending, and pushing. Must be able to lift up to 55 pounds and push and/or pull carts weighing as much as 500 pounds. ☒ Field: This job operates in both inside garage, shop or gas plant conditions as well as in outside conditions that include inclement weather, heat and humidity. This role is designated as