MAC Regional Education Trainer
Estee Lauder
- Location
- Ontario, Canada
- Work model
- On-Site
- Level
- Mid
- Posted
- 1h ago
About this role
Description Conduct technical education at salons: Educate staff in salons about brand's professional products theory, including techniques, applications, and unique selling points. Educate and inspire staff in salons on current trends by running workshops for S/S, F/W. Facilitate retail and professional calendar classes at Education Center: Retail Programs: New staff, Ritual & Selling Skills, Performance. Professional Programs: FSD, Gray Coverage, Puretone Solution 1 & 2, Trend Color, Trend Style, Damage Remedy and Scalp Remedy Renewal, Treatment. Conduct In⁃salon training: Improve retail and professional product sales for salons. Educate new staff and stylists for concept salon. Solve individual problems and issues for every salon. Conduct product sales training for internal sales staff (SDPs). Provide training for newly opened salons. Create and update salon educational material: Create documentation for new products related salon retail, and professional products. Update retail product orientation and professional product/technique material. Update in⁃salon training material. Create training documents for SDPs. Assist team and other departments: Assist or advanced care training for daymakers and PPT. Assist in technical education for concept salon promotional events. Assist PR team: SAFA backstage work/events/Press launches. Assist salon marketing team: Technical advice and support on locally developed trend collection brochures, salon services, and salon brochures. Assist professional product tests when necessary. Collect and report feedback on calendar class training. Qualifications Minimum Education Level: A minimum grade 12 education with specialist training in makeup. Minimum Years of Experience: 2+ years’ experience. Experience as a Product Specialist and Impact Team Member. 1-year experience in an educational and/or leadership role. Required Language Proficiency: English Effort: The position requires moderate physical effort. Training equipment bags, (weighing approximately 40 lb. when loaded) must be lifted and transferred to and from vehicles and training venues. During training, packing and unpacking of materials is required. There may be moving and setting up of chairs, tables and furniture required at training venues. Travel by air and car may be required. At counters, one must stand nearly 8 hours.
Working Conditions
Retail Partnered Store (department Store/ retail selling floor). Training room (open area studio, or hotel or conference room). Make-up room environment. Off-site special event location. Store. Analytical/Interpretive Skills: Training and coaching new and existing employees and customers. Communication Skills: Proven ability to provide guidance, instruction and product knowledge and training. Ingenuity/Creativity Skills: Demonstrate ability to develop creative, challenging informative and fun ways to