Specialist, Transformation

About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

This role provides the opportunity to lead significant components of a high-profile global transformation of investor onboarding, shaping future processes, controls, data, technology and operating models across regions and platforms. The Specialist will apply deep transformation and business expertise to lead complex workstreams, solve challenging problems and translate strategy into delivery. The role will work across operations, technology, product, risk and control partners to improve service delivery, strengthen controls and support implementation of the global target operating model. Why Apply The role offers direct exposure to senior forums, cross-regional delivery and strategic decision-making, with accountability for complex transformation outcomes and the opportunity to influence priorities, implementation approaches and adoption. It provides the chance to make a visible contribution to better client outcomes, stronger controls and more consistent ways of working across a core global capability. This is an opportunity to lead meaningful components of a global transformation, influence strategic decisions and support delivery of a more consistent, controlled and scalable investor onboarding model. Candidate Profile The ideal candidate will be an experienced transformation professional with strong judgement, analytical capability and the confidence to lead complex work across multiple stakeholders. They will take ownership, manage ambiguity, challenge constructively and convert complex issues into practical recommendations and executable plans. They will build strategic relationships, influence decisions and provide work leadership without formal supervisory responsibility.

Transformation Strategy & Workstream Leadership Lead multiple complex transformation processes, programmes or workstreams aligned to global investor onboarding priorities and business objectives. Shape implementation approaches and translate transformation strategy into clear plans, decisions, milestones and measurable outcomes. Lead significant components of target operating model design and implementation, including process, control, data, technology and organisational change considerations. Coordinate activities, dependencies, risks and resources across stakeholders to deliver agreed outcomes on time and within scope. Apply knowledge of business drivers and departmental priorities to recommend improvements to performance, service delivery, operational effectiveness and transformation progress. Analysis, Problem Solving & Solution Delivery Assess complex or less-defined issues, evaluate multiple business, operational, data, control and regulatory considerations, and identify innovative, practical solutions. Lead and support current-state assessment, gap analysis, solution evaluation and future-state definition across investor onboarding, transfer agency and AML/KYC processes. Use data and evidence to test assumptions, identify root causes and support informed decision-making. Exercise discretion within functional policies to adapt approaches, improve processes and resolve escalated transformation issues. Support implementation readiness, testing, change execution,