ATM Coordinator

Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an ATM Coordinator within PNC's ATM organization, you will be based in remotely in Philadelphia, PA.

Knowledge of ATM Servicing Experience utilizing Excel   This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Coordinates assigned Branch and Off-Site ATM machines to provide maximum availability and functionality and meet business objectives. Primary operational and support function for the ATMs in assigned territory. Dispatches technicians to troubleshoot and repair out-of-order equipment. Analyzes service problems and guides technicians in methods of problem resolution. Serves as point of contact for internal an external customers as required to meet business objectives. Administers a schedule for routine preventive maintenance. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Accountability, Customer Service, Leveraging Technology, Microsoft Windows, Personal Initiative, Prioritization, Researching, Results-Oriented Competencies ATM (TBF), ATM Services, Branch Banking Systems, Equipment Servicing, Operational Functions, Problem Solving, Products and Services, Service Request Management Process, Standard Operating Procedures Work Experience Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Associates Certifications No Required Certification(s) Licenses No Required License(s) Language Assessments   No Required or Preferred Language Assessments     Pay Transparency Base Salary: $37,500.00 – $75,000.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. Application Window Generally, this opening is expected to be posted for two business days from 06/04/2026, although it may be longer with business discretion.

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up