People Operations Partner

Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.

Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.

Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.

Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.

We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!

We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.

As Alpaca enters its next phase of global expansion, the People Operations function is transitioning from foundational support to a sophisticated, scalable engine. The Director, People Operations will be the primary architect of this evolution, moving the organization away from fragmented, manual processes toward a cohesive, data-driven ecosystem.

This role is centered on operational excellence and infrastructure. The successful candidate will focus on building and optimizing the systems, policies, and workflows that ensure efficiency, compliance, and high-fidelity data across the entire employee lifecycle. By fixing the foundational systems and standardizing core transactions, this leader will reduce administrative overhead and provide the leadership team with the reliable insights necessary to navigate rapid growth.

The Director will balance technical systems management with a deep understanding of global labor compliance, ensuring that as Alpaca scales, the People function remains robust, flexible, and fair.

HR Systems & Tech Stack Management

• Own and optimize the global HRIS (BambooHR), ensuring it serves as the single source of truth for all employee data.

• Integrate HR systems with peripheral tools (Payroll, ATS, Slack, Equity Management) to eliminate manual data entry and ensure "one-click" reporting.

• Audit system permissions and workflows regularly to ensure security, privacy, and an intuitive user experience for managers and individual contributors.

Operational Excellence & Employee Lifecycle

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