Functional Team Coach - Banking

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there’s a good chance you will love being a part of our Software Engineering – Development team at Kyndryl, where you will be able to see the immediate value of your work. We are seeking an experienced Functional Team Coach to support a leading European Bank undergoing continuous business and digital transformation initiatives powered by Temenos core banking solutions. The role will be responsible for coaching and guiding functional teams across key banking domains including Lending, Investments, Payments, Treasury, Derivatives, Mobile Banking, and Web Banking. The ideal candidate will possess strong banking domain expertise combined with proven experience in coaching business and functional teams to improve collaboration, process effectiveness, stakeholder engagement, and delivery outcomes. Working closely with business leaders, product owners, operations teams, and technology teams, the Functional Team Coach will drive best practices in business analysis, process optimization, functional governance, and business transformation while ensuring alignment with regulatory and operational requirements. Roles & Responsibilities Coach and guide functional teams across Lending, Investments, Payments, Treasury, Derivatives, Mobile Banking, and Web Banking domains to improve effectiveness and business outcomes. Facilitate business workshops, requirement discussions, and stakeholder engagements to ensure alignment between business objectives and functional solutions. Drive adoption of best practices in business analysis, process management, requirements documentation, and functional governance. Support teams in maximizing the value and capabilities of Temenos core banking applications and related banking platforms. Identify process improvement opportunities and guide teams in optimizing end-to-end banking operations and customer journeys. Foster collaboration between business, operations, technology, and vendor teams to ensure successful execution of strategic initiatives. Support banking transformation programs, digital initiatives, system upgrades, and organizational change activities from a functional perspective. Guide teams through impact assessments, business readiness planning, User Acceptance Testing (UAT), and solution validation activities. Ensure adherence to banking regulations, risk management practices, compliance requirements, and operational controls. Monitor team performance, identify capability gaps, and facilitate knowledge-sharing and continuous improvement initiatives. Your future at Kyndryl This role opens the door to many career paths, both vertical and horizontal, and there may be opportunity to travel. It’s a great chance for database administrators or other techs to break into the cloud. It’s also a solid path to become enterprise or chief architect or a distinguished engineer! Whatever you see for yourself, you’ll find the opportunity here.

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional