Platform Automation, Senior Professional II

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Platform Automation, Senior Professional II About your role: We are seeking a highly skilled Platform Automation, Senior Professional II to support and enhance a large-scale enterprise RHEL lifecycle management platform responsible for automated operating system upgrades using Red Hat LEAPP and Ansible Automation Platform (AAP). This role combines Linux engineering, automation development, troubleshooting, and application development to ensure successful execution of thousands of automated RHEL upgrades while continuously improving the self-service upgrade experience. You will showcase your expertise in Linux internals, operating system upgrade methodologies, infrastructure automation, software development, and troubleshooting complex enterprise-scale automation workflows.

Execute and support automated RHEL in-place upgrades utilizing LEAPP and Ansible Automation Platform through software development, workflow automation and user-facing integrations. Maintain RHEL versions, lifecycle management, package management, system services, and Linux operating system architecture. Develop enhancements to existing LEAPP automation workflows to improve reliability, scalability, and upgrade success rates. Collaborate with Linux Engineering, Application Owners, Automation Teams, and Infrastructure Operations. Troubleshoot complex Ansible playbooks, roles, workflow templates, inventories, and automation pipelines. Design and develop self-service capabilities for upgrade scheduling and execution. Develop automated communication capabilities that notify server owners of upgrade status, success, failure, and required actions. Create APIs, reporting capabilities, and workflow integrations with enterprise platforms including ServiceNow and operational tooling. Enhance user experience through automation portals, alerting mechanisms, and operational dashboards. Serve as Tier-3 escalation support for complex LEAPP upgrade failures.   Experience you'll need to have: 4+ years of experience in software development in an enterprise environment. 3+ years administering and engineering Red Hat Enterprise Linux environments. 3+ years of experience in Ansible Automation Platform. 5+ years of experience supporting large-scale enterprise infrastructure programs. 3+ years of experience building: REST APIs, Web services, Enterprise integrations, Teams bots and notification services. 6+ months of direct experience with our internal Fiserv systems Bachelor’s degree in IT or 4-7 years of an equivalent combination of educational background, related experience, and/or military experience   Experience that would be great to have: Experience in the financial services industry. Master’s degree in MIS/IT or related field.   Important information about this role: This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.   How you’ll work: This role requires use of a computer and audio equipment. This role may require being on call during non-standard and/or overnight hours on a rotational basis. Salary Range $97,500.00 - $164,400.00 These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ. It is unlawful to discriminate against a prospective employee due to the