Engineering Operations Leader - Audio Technology

At Bose Corporation, we believe sound is the most powerful force on earth — and for over 60 years, we have been a company built on innovation, excellence, and independence. Privately owned, fiercely customer-focused, and driven by our values, we continue to lead industries and transform lives through sound.     Today, Bose Corporation is entering an exciting new era. Across multiple global Business Units and Global Functions, we are shaping the future of audio technology, automotive, luxury, and premium experiences. We invite you to join us in this transformation.

Engineering Operations Leader – Audio Technology   Overview We are seeking an experienced Engineering Operations Leader to drive the successful delivery of customer-focused audio software, tuning, and services within our Audio Technology Licensing organization. This role plays a critical part in supporting the organization’s evolution toward a more software-centric delivery model , while continuing to deliver high-quality audio tuning and technical services to customers worldwide. The Engineering Operations Leader is responsible for orchestrating complex, multi-program delivery across global teams, ensuring predictable execution, transparent communication, and strong alignment between engineering, business development, and executive leadership. The ideal candidate combines operational rigor, customer-centricity, and software delivery experience , and is comfortable managing dynamic priorities across dozens of active programs.

Program & Delivery Leadership Provide end-to-end oversight of customer-focused project delivery across multiple time zones and global geographies. Lead and scale a global team of program managers , while coordinating with specialized engineers delivering audio software, tuning, and related technical services. Drive the organization’s transition toward a software-focused delivery model , applying best practices in software program execution, planning, and lifecycle management. Establish and continuously improve delivery processes, metrics, and operating rhythms that enable predictable execution across a diverse portfolio of software- and services-based programs. Cross-Functional Engineering Operations Partner closely with multiple engineering functions to manage dynamic priorities , resource constraints, and interdependencies across dozens of concurrent customer programs. Translate customer and business commitments into clear, executable plans that balance software development timelines, service delivery needs, technical feasibility, and capacity. Proactively identify delivery risks and bottlenecks, particularly within software development and integration efforts, and drive mitigation plans in collaboration with engineering leaders. Executive & Business Reporting Provide regular, structured reporting to executive leadership on program status, delivery health, risks, and progress against project and revenue attainment goals. Ensure data-driven visibility into portfolio performance, including schedule adherence, utilization, delivery efficiency, and forecast accuracy. Customer Engagement & Expectation Management Lead or support customer-facing meetings , acting as a trusted operational partner who anchors discussions in realistic, data-backed assessments of organizational capabilities, schedules, and tradeoffs. Demonstrate strong customer-centricity by ensuring customer commitments are met while protecting delivery quality and long-term scalability. Drive clear, proactive communication with customers throughout the program lifecycle, from early engagement through delivery and completion. Business Development Partnership Work closely with Business Development and internal stakeholders to support early-stage customer engagements. Provide scope, schedule, and resource estimates for initial project proposals during Vision and Ideation phases, with a strong emphasis on software development and delivery