Director, Business Development, Merchant Partnerships & Strategic Growth
Mastercard
- Location
- Toronto, Canada
- Work model
- On-Site
- Level
- Staff
- Posted
- Sep 16, 2026
About this role
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Business Development, Merchant Partnerships & Strategic Growth Overview The Director, Business Development serves as a commercial leader responsible for accelerating Mastercard's market development strategy through strategic merchant partnerships. This role transforms enterprise commercial strategy into scalable revenue growth across a high-value portfolio of strategic accounts and emerging verticals within the payments ecosystem. The Director will lead the development and execution of end-to-end revenue strategies across multiple industries, including retail, telecom, insurance, restaurants, consumer packaged goods, and emerging digital platforms. Working closely with executive stakeholders internally and externally, this individual will identify new growth opportunities, activate new payment flows, strengthen competitive positioning, and drive long-term enterprise value creation. As a key member of the Growth Verticals team, the Director will influence Mastercard's product and services roadmap, shape go-to-market priorities, and orchestrate coordinated efforts across Sales, Product, Marketing, Finance, Services, Commercial & New Payment Flows, and the global Market Development community. This role requires a strategic operator, commercial builder, and influential leader capable of navigating complex partnerships, developing enterprise business cases, and driving transformational growth initiatives.
Role
Strategic Business Development & Revenue Growth Transform enterprise commercial strategy into scalable revenue growth across Mastercard's partner ecosystem, developing and executing go-to-market strategies across key verticals while identifying new payment flows, acceptance opportunities, and value-added services. Build and manage a robust pipeline of strategic opportunities, leading initiatives from ideation through commercialization to drive incremental revenue and strengthen Mastercard's market position. Strategic Partnership Leadership Own and expand strategic merchant, platform, and fintech partnerships to increase wallet share, customer engagement, and long-term enterprise value while serving as a trusted advisor to executive and C-suite stakeholders. Lead complex commercial negotiations, account planning, and multi-year partnership strategies that unlock mutually beneficial growth opportunities. Commercial Strategy & Executive Influence Influence executive decision-making through data-driven insights, financial analysis, commercial modeling, and board-ready business cases that inform investment decisions and strategic priorities. Assess market dynamics, competitive trends, and emerging opportunities, partnering with product and innovation teams to shape growth strategies and roadmap priorities Cross-Functional Leadership Lead cross-functional collaboration across Sales, Product, Marketing, Finance, Legal, Franchise, and Services teams to execute integrated go-to-market and commercialization strategies. Drive operational excellence, governance, and strategic initiatives while serving as a connector across Mastercard's regional and global organizations. All About You Extensive experience in business development, commercial strategy, enterprise sales, strategic partnerships, or market development within payments, financial services, technology, fintech, consulting, or adjacent industries. Strong relationship-building capabilities with a demonstrated ability to establish trusted advisor