Senior Platform Solutions Consultant
Ellucian
- Location
- United States
- Employment
- Full Time
- Work model
- Remote
- Level
- Senior
- Posted
- 2h ago
Skills
About this role
About Ellucian Ellucian powers innovation for higher education, partnering with approximately 3,000 customers across 50 countries, serving more than 21 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, including data-rich tools for student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners and user community of more than 45,000 provides best practices leading to greater institutional success and achieving better student outcomes. About the Opportunity As a Senior Platform Solutions Consultant , you’ll serve as a trusted technical advisor to customers as they implement and transition to Ellucian SaaS solutions. Drawing on your software development, integration, and technical implementation experience, you’ll help customers design and execute solutions across APIs, integrations, data flows, and custom technical requirements. This is an opportunity to apply your hands-on technical expertise in a highly consultative, customer-facing role. Rather than serving primarily as a developer, you’ll use your technical background to understand complex customer environments, recommend solutions, lead technical conversations, and translate challenges into actionable delivery plans. You’ll work at the intersection of technology, solution design, customer consulting, and implementation delivery, partnering with both customer and Ellucian teams to identify dependencies and risks, drive technical decisions, and keep implementations moving toward successful go-live. Prior Ellucian or Banner experience is NOT required. We’re looking for experienced technical professionals who bring strong SaaS, cloud, software development, API, and integration expertise and are excited to apply that experience within the higher education technology space. Where You Will Make an Impact Serve as a trusted technical advisor throughout customer SaaS implementations, helping customers understand technical options, make informed decisions, and successfully navigate their transition to Ellucian SaaS. Guide technical solution design across APIs, integrations, data flows, and custom solutions, ensuring customer requirements are translated into practical, scalable approaches within the Ellucian SaaS environment. Lead technical discovery and conversations with customer and Ellucian teams to understand existing environments, requirements, constraints, dependencies, and desired outcomes. Translate complex technical challenges into actionable plans, helping customers understand priorities, dependencies, risks, decisions, and actions required to move implementation work forward. Drive technical delivery and implementation readiness by tracking progress against technical plans, identifying potential delays or roadblocks, and coordinating the right resources to keep projects moving toward key milestones and go-live. Influence decisions and create alignment across technical and business stakeholders, communicating complex technical concepts in a way that enables informed decision-making. Identify and resolve technical risks and roadblocks, bringing together customer teams, developers, implementation resources, and internal Ellucian experts to develop practical solutions. Help customers maximize their investment in Ellucian solutions by connecting their technical requirements and business objectives to available platform capabilities, tools, and solutions.
What You Will Bring
Significant software development and