Product Owner Sr- Prism Reporting & Agile Metrics

Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Product Owner Sr within PNC's Technology organization, you will be based in Pittsburgh, PA, Cleveland, OH, Dallas, TX or Birmingham, AL. We are seeking a Senior Product Owner to lead the strategy, enhancement, and adoption of Prism and X-Ray. Prism is a suite of reporting capabilities within Jira that provides visibility into software development workflows and delivery performance. This role will partner closely with Scrum Masters, Engineering teams, Product Management, and other Technology stakeholders to deliver reporting solutions that improve development efficiency, optimize workload planning, and provide actionable insights across the software delivery lifecycle. The Senior Product Owner will own the product roadmap for Prism and X-Ray, define reporting requirements, prioritize enhancements, and drive continuous improvements to support technology organizations across the enterprise. This individual will serve as the primary liaison between business and technical teams, translating stakeholder needs into scalable reporting solutions and ensuring the ongoing health and effectiveness of the platform. Key Responsibilities: • Own and manage the product vision, roadmap, and backlog for Prism reporting capabilities and X-Ray within Jira. • Collaborate with Scrum Masters, Product Managers, Engineering leaders, and Technology teams to identify reporting needs and opportunities for process improvement. • Leverage Agile development and flow metrics to provide insights into software delivery performance, team efficiency, workload forecasting, and operational effectiveness. • Develop a deep understanding of the software development lifecycle, including work progression from ideation through story creation, development, testing, and production deployment. • Define business requirements, user stories, acceptance criteria, and reporting specifications for new features and enhancements. • Prioritize and manage enhancements, defect resolution, and maintenance activities for the Prism platform. • Partner with technical teams to design, develop, validate, and deploy reporting solutions and dashboards. • Analyze and interpret Agile metrics, including flow-based measurements, to identify trends, bottlenecks, and opportunities for continuous improvement. • Facilitate stakeholder discussions to gather requirements, align priorities, and communicate product updates. • Drive adoption and effective utilization of Prism reporting tools across technology organizations. • Monitor platform performance and ensure reporting accuracy, reliability, and scalability. • Coordinate cross-functional efforts among engineering teams, business partners, and reporting stakeholders to deliver business value. Key Skills & Experience: • Product Owner, Product Management, Business Systems Analysis, or related experience supporting technology products. • Strong experience with Jira and Agile software development methodologies. • Thorough understanding of the software development lifecycle (SDLC) and Agile delivery frameworks. • Experience working with Agile reporting, flow metrics, and software delivery performance measurements. • Proven ability to gather requirements, manage backlogs, and prioritize competing initiatives. • Experience leading cross-functional teams and influencing stakeholders without direct authority. • Strong analytical, problem-solving, and organizational skills. • Excellent verbal and written communication skills with the ability to engage both technical and non-technical audiences. • Experience supporting enterprise reporting,