Lead Solution Consultant

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

Docusign is growing fast, and we are looking for people to join our high-performance team who are excited to make a difference and help wherever needed. The Lead Solution Consultant partners with the Enterprise presales Solution Consulting and Enterprise field sales team to discover and understand customer business challenges, complex processes, and architectural landscapes in order to build world-class integrated solutions leveraging Docusign's platform and suite of products. Through engaging stories and custom-built demonstrations, the SC illustrates the value and benefits of modernizing a prospect's System of Agreement via the Docusign Intelligent Agreement Management offering. This position is an individual contributor role reporting to the Manager, Solution Consulting in ANZ.

Serve as the technical lead on accounts in partnership with Sales across the Enterprise and Mid Market segment in ANZ Maintain strong business partnerships with Sales, Professional Services, Customer Success Managers, Marketing, Product and other key stakeholders to maximise impact across customer engagements Comfort conducting deep technology discovery with executive-level stakeholder groups across multifaceted customer landscapes Inform Sales account planning with strategic technical insights to influence the overall customer strategy and execution approach Map customer challenges and opportunities through value messaging assets to Customer impact and a proposed IAM solution design Establish confidence in recommendations via product expertise, custom product demonstrations, technical discussions, whiteboarding, workshops, RFP/RFI responses, product roadmap sessions and business process diagrams Articulate recommendations with confidence and influential communicative techniques and tools i.e. messaging frameworks, visually compelling slides, customer stories, storytelling etc Deliver trusted, long-term, high ROI solutions Partner with sales to deliver on revenue plan and retention goals Exhibit proficiency of the core IAM platform, including all current and future components of the agreement process Leverage knowledge gained from production deployments, customer experiences and industry references Champion Docusign as the most trusted, secure and effective partner for each customer’s Agreement processes Disseminate insights, learnings, resources and assets within the team and across the organisation to drive scale of impact and collaboration Travel 20% or more as needed Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 5+ years of prior experience within a mid-enterprise-level, pre-sales role selling SaaS solutions and concepts BS/BA degree or equivalent in relevant work experience Preferred 8+ years of prior pre-sales experience