Palliative Care - Registered Nurse - RN - Kelsey Seybold Clinic - Meyerland
UnitedHealth Group
- Location
- Houston, Texas
- Work model
- On-Site
- Level
- Entry
- Salary
- $29 – $52/hr
About this role
Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together. The registered nurse is responsible for applying clinical nursing knowledge and skills to promote the safety and comfort of patients and families according to legal, organizational, and professional standards. The RN serves as a single point of contact for patients, their families, caregivers, and referring physicians to assist in accessing clinical and supportive services across the care continuum. This RN provides guidance to patients and families to improve their understanding and promote their participation with Palliative Care. This position will facilitate patient appointments, including diagnostics, specialty services, and consults, as well as offer educational and emotional support.
Primary Responsibilities
30% Clinical Activities Participate in patient care activities and adheres to requirement of a Registered Nurse when providing direct patient care both in the clinic and in the home. This is demonstrated by: Ability to make sound nursing judgment based on nursing theory Develops and maintains collaborative relationship with a multidisciplinary team and contribute to the plan of care, including patient emergencies Prioritizes urgency of patients' needs and is a patient advocate and encompasses the continuum of illness including physical, psychosocial, emotional, and spiritual needs of the patient Performs in-person and telephone patient assessment and documentation via electronic medical record (EMR) with documentation that is legible, concise, accurate, and timely Adheres to scope of practice and policy to support and educate patients and families on symptoms and treatments through the end of life discussions, regarding advanced directives and informed consent Provides patients with verbal and written educational materials and promotes emotional support to patients related to the disease process, prescribed medication, and/or symptom management Accurately administers medication to Palliative Care patients as prescribed by the physician Ability to organize and utilize equipment and supplies according to patient needs and resources based upon the physician order Ability to consider needs of the department by preplanning and proactively adjusting as demonstrated by reviewing the EPIC daily schedule, rooming patients and travel with Physician as required for schedule home visits. Accurately completes daily and monthly clinical exam room logs Assumes responsibility for competency of practice and takes initiative for professional development and continuing education Communicates all important facts and patient complaints to the nurse manager and or director 10% Quality Improvement Activities: Actively participates in quality improvement activities, as evidenced by: Understands the Quality Improvement Process Identifies opportunity for quality improvement and makes appropriate suggestions to nursing management Participates in quality improvement projects as appropriate Completes assigned quality improvement tasks in a timely and accurate manner 15% Customer Service: Maintains active professional relationships with physicians, co-workers, external customers, patients, and caregivers by assessing needs and levels of satisfaction. Demonstrates a positive, friendly, and courteous manner. Identifies opportunities to enhance customer service, as evidenced by: Positive patient and physician satisfaction Reports