Project Manager
Norwegian Cruise Line
- Location
- Miami, Florida
- Work model
- On-Site
- Level
- Mid
- Posted
- Aug 31, 2026
About this role
GROW YOUR CAREER WITH US At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we’re continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family! APPLY ONLINE If you’re interested to be considered for this position, please click the blue APPLY button at the top of the page to get started. All candidates must complete an on-line application to be considered. BASIC PURPOSE: Norwegian Cruise Line Holdings is seeking a detail-oriented and strategic Project Manager to support technology delivery initiatives within our Global Technology shipbuilding and dry-dock delivery team. This role will serve as a critical liaison between Global Technology, shipbuilding teams, drydock teams and project managers, ensuring that technology solutions align with business goals and operational requirements. This role requires a highly experienced project management professional who can independently manage ambiguity, establish structure, drive accountability, and coordinate diverse business, technical, operational, vendor, and executive stakeholders. The ideal candidate is a proactive and results-oriented leader who anticipates risks, identifies gaps before they become critical issues, and maintains a strong focus on execution. The Project Manager is expected to operate with limited supervision, effectively navigate competing priorities, and provide clear visibility into project status, risks, dependencies, and decisions required. Success in this role requires strong leadership, disciplined project management practices, exceptional stakeholder management, and the ability to translate strategic objectives into clear, executable plans.
POSITION
RESPONSIBILITIES: Lead technology projects supporting cruise ship newbuilds, revitalizations, and drydock programs from planning through implementation, testing, commissioning, and operational handover. Develop and manage integrated project plans covering scope, schedule, milestones, dependencies, resources, risks, and budget. Coordinate cross-functional teams across IT, ship operations, shipyard, construction, engineering, procurement, vendors, and technology partners. Ensure technology requirements are aligned with ship design, construction schedules, infrastructure readiness, and operational objectives. Manage critical dependencies related to cabling, power, HVAC, rack readiness, network infrastructure, equipment delivery, installation access, and construction completion. Drive installation, integration, testing, commissioning, and acceptance of shipboard technology systems. Lead execution readiness, tabletop reviews, cutover planning, and go-live activities for time-sensitive shipyard and drydock periods. Proactively identify risks, schedule conflicts, technical gaps, and readiness issues, and drive mitigation and recovery plans. Manage vendors and contractors to ensure delivery, installation, testing, and documentation commitments are achieved. Provide clear executive-level reporting on project progress, milestones, risks, dependencies, decisions required, and overall project health. Facilitate timely decision-making and escalation when issues threaten critical path activities or vessel delivery schedules. Manage project changes and assess impacts to scope, cost, schedule, technical design, and operational readiness. Ensure appropriate testing, documentation, training, support models, and handover to shipboard and shoreside operational teams. Maintain strong project governance, accountability, action tracking, and stakeholder alignment throughout the project lifecycle. Capture lessons