Autonomous Hauling Technology Consultant

Career Area: Product Support Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Join Caterpillar's Autonomy team and play a key role in launching autonomous technology at quarry operations in North America. As an  Autonomous Hauling Technology Consultant , you'll be at the forefront of bringing  Cat® MineStar™ Command for Hauling  to life, helping customers successfully adopt and optimize one of the most advanced autonomous haulage systems in the world. You'll partner with customers, Cat dealers, and Caterpillar experts to ensure autonomous operations are running safely, efficiently, and at peak performance. This is a highly visible role where you'll serve as the trusted technical advisor during site launch and operational ramp-up. You'll troubleshoot complex system challenges, optimize performance, provide expert guidance, and help customers realize the full value of autonomous hauling technology. While you'll spend your time at the HUB, your focus is on technical leadership, problem-solving, and collaboration with the field team.   Why this role is different Unlike large mining operations, quarry environments offer a unique opportunity to see the direct results of your work every day. With smaller teams, fewer machines, and a highly collaborative environment, your ideas, decisions, and improvements can have a significant impact on the entire operation. This is not a role where you're one of many, it's a chance to be a driving force behind meaningful change and be recognized for the value you bring. As Caterpillar continues to invest in and expand Autonomous Hauling Solutions within the quarry industry, you'll have the opportunity to help shape the future of autonomy in a rapidly growing market. Join a team that is pioneering innovation, transforming operations, and creating the next generation of autonomous quarry solutions.

Lead the optimization of MineStar™ Command for Hauling at customer sites, and driving system performance to achieve and sustain safety, productivity, and operational targets. Serve as trusted advisor to customer teams on all aspects of system performance, reliability, and fleet optimization, with a strong focus on optimize performance. Monitor system performance , leveraging autonomy and machine data to identify trends, troubleshoot complex issues, conduct root cause analysis, and implement corrective actions that improve reliability and productivity. Lead continuous improvement initiatives focused on safety, operational excellence, production optimization, and long-term customer success. Develop and maintain training materials, quality assurance processes, quality control standards, and operational documentation to support knowledge transfer and sustainable site performance. Partner with Caterpillar engineering and product support to resolve technical challenges, enhance system capabilities, and influence future product development through Voice of Customer feedback. Contribute to the development of Remote Operations Support capabilities by improving processes, tools, and best practices as autonomous mining solutions continue to scale globally. What you’ll bring: Technical Excellence:  Deep technical expertise in  mining or quarry technologies, including machine control systems, off-board communications, networking, electronic system integration, or autonomous mining solutions. Hands‑on experience implementing or supporting  MineStar Command for Hauling  in operational environments. Backgrounds such as Onboard