Senior Analyst - Engagement Services

KPMG Performance Hub stands at the forefront of innovation in managed services, meeting growing client demands with cutting-edge solutions. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG Performance Hub, our people are our number one priority. With a wealth of learning, development opportunities and leading market tools, we make sure our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in KPMG Performance Hub.

Performance Hub is currently seeking a Senior Analyst to join our Performance Hub practice.

• Work flexibly in a centralized, high-performing team environment, providing robust support to both internal and external clients including coordinating with team members and stakeholders located in various geographic locations, utilizing virtual communication tools, and ensuring seamless project delivery

• Support in the planning and execution of project tasks, including but not limited to, coordinating meetings, managing project requests, maintaining project deliverable schedules, communicating with relevant stakeholders, and reviewing deliverables for accuracy and proper formatting

• Review effectively data across multiple systems and maintain personal compliance of operational and regulatory risk in support of the following capabilities: enhance due diligence, transaction monitoring, fraud investigations, grants management, validations, PMO, and controls testing

• Handle multiple projects, prioritize competing tasks and help resolve project issues; actively contribute to the culture of the center by mentoring and coaching other team members, developing or generating SOPs, and developing training initiatives

• Support project leaders in developing and implementing quality-related development plans, both informal and formal; continuously develop and maintain expertise in policies and processes to ensure consistent competency and attainment of KPIs to include generating AI use cases in efforts to improve quality and productivity

• Act with integrity, professionalism, and personal responsibility to uphold Performance Hub's respectful and courteous work environment

• Minimum three years of recent and relevant experience

• Associate's degree from an accredited college or university is preferred; minimum of a high school diploma or GED is required

• Experience preferred within one of our primary functional areas such as financial services, retail banking, controls testing, project management, data validation, grants management

• Intermediate proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook and more)

• Strong understanding of business and technical competencies, organizational tools, and processes

• Excellent oral, verbal, and written communication skills, including the ability to communicate ideas quickly and effectively through written narratives and diagrams; adaptable and strong collaboration skills; demonstrated ability to work successfully in a target driven operational environment

• Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; Performance Hub will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)

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