Senior Specialist Customer Master Data Management

#WeAreIn for jobs that impact everyone's life. Turning customer whispers into industry-shaking solutions... ready to amplify the future? As a Senior Specialist Customer Master Data Management in our Customer Collaboration and Technical Marketing team, you work hand-in-hand with our customers, enabling them to transform our products into cutting-edge designs, all while building long-lasting partnerships that thrive on success. Are you in? Your role Key responsibilities in your new role 1. Data Creation, Maintenance, and Governance • Review, validate, and process incoming requests for new customer master data creation and modifications in enterprise systems (e.g., SAPERP, SAP MDG , SAP CRM, Salesforce). • Ensure all customer data attributes (such as legal entities, billing addresses, tax identifiers, payment terms, and hierarchies) are accurate, complete, and properly formatted. • Enforce and uphold enterprise data governance policies, standard operating procedures (SOPs), and data quality rules while ensuring compliance with audit controls and data privacy regulations (e.g., GDPR,CCPA). • Perform routine data profiling, data cleansing, and mass-maintenance activities to improve data quality and eliminate redundancy. 2. Project & System Support • Serve as the master data subject matter expert (SME) on cross-functional business projects, system upgrades, migrations, and mergers/acquisitions. • Participate in User Acceptance Testing (UAT), regression testing, and data validation activities for system enhancements and new data capabilities. • Support the mapping, transformation, and reconciliation of legacy customer data during system integrations or implementations. 3. Year-End Change & Operational Peak Activities • Coordinate and execute critical year-end data maintenance activities, including calendar switches, pricing structural shifts, and credit limit profile adjustments. • Manage bulk updates for year-end organizational changes, such as fiscal updates, legal entity restructuring, and reporting hierarchy resets. • Ensure high data accuracy and rapid turn around times during seasonal peak business periods to prevent delays in customer billing, financial consolidation, and legal reporting. 4. Customer Portfolio Support & Lifecycle Management • Execute mass transfers and realignments of customer accounts across internal portfolios, sales territories, and account managers. • Manage complex customer hierarchies and relationship structures (e.g., parent-child corporate relationships, ship-to vs. bill-to accounts) to ensure correct sales attribution and commercial routing. • Collaborate with Sales Operations, Finance, and GSD teams to ensure portfolio definitions accurately reflect current go-to-market strategies. Your profile Qualifications and skills to help you succeed • Education: Bachelor's degree in Business Administration, Information Systems, Data Management, Finance, or a related field (or equivalent practical experience). • Experience: 2–4 years of direct experience in master data management, data governance, or business operations, specifically focusing on the Customer domain. • System Knowledge: Hands-on experience with major ERP or CRM systems (e.g., SAP MDG/ECC/S4HANA, Oracle, Microsoft Dynamics, or Salesforce) is highly preferred. • Soft Skills: o Exceptional attention to detail and a commitment to data accuracy under tight operational deadlines. o Strong analytical and problem-solving skills to manage complex portfolio restructures and year-end dependencies. o Excellent communication skills to partner effectively with global sales, project managers, and finance stakeholders. #WeAreIn for driving decarbonization and digitalization. As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as