Logistics Coordinator - Transcon
Expeditors International
- Location
- Folcroft, PA, United States
- Employment
- Full Time
- Work model
- On-Site
- Level
- Mid
- Posted
- 2h ago
About this role
Company Description
Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission is to recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job Description
Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Transcon Department. The Transcon Department is responsible for all domestic transportation (air / ground / intermodal) within the Expeditors Network. In this position, you will join a team of logistics professionals working collaboratively to support our network and deliver the highest quality of service to our customers. Ensure efficient, cost effective and timely cargo movement Consolidate and route shipments based on profitability and customer expectations Coordinate pickups and deliveries of location shipments Ensure accurate and timely data entry into our operational system Follow up on and monitor active shipments for key shipment milestones Use departmental tools (i.e. workflow / activity reports) to execute on daily responsibilities Ensure accurate and timely customer and service provider billing Interact with our customers in coordinating appointments, providing milestone updates and trouble shooting. Contribute to maintain good relationships with service providers, customers and other Expeditors departments/offices Meet compliance at all times to regulations internal and external in accordance with government regulations Understand department process flow, and looking for best practices to improve operational efficiency and productivity Ensure all customers standard operating procedures are in place and properly documented Meet KPI standards in accordance with the Company’s procedures Effective manage all communication - timely responses to emails and phone requests (internal and external) Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
Qualifications
Knowledge/ Skills: Interpersonal / Communication Customer Service Pro-active, strong organizational skills. Great computer skills Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results. HOURS: 9:00 am - 6:00pm Additional Information Expeditors offers excellent benefits: Paid Vacation, Holiday, Sick Time Health Plan: Medical Life Insurance Employee Stock Purchase Plan Training and Personnel Development Program Growth opportunities within the company Employee Referral Program Bonus By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply Job Location Google Maps requires functional cookies to be enabled I'm interested I'm interested Privacy Notice I'm interested Refer a friend Posted by Peter Kierland share this job Share to WeChat × Copy the link and open WeChat to share. Copy to clipboard Open WeChat Share to WeChat × Use Scan QR Code in WeChat and click ··· to share.