Material Planner, Service Parts

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

Summary In this position you will support Service and Accessories Material planning by ensuring your assigned components are delivered to the Service Warehouse(s) at optimal inventory levels and efficiencies. This role requires flexibility to support quick product changeover, supplier relationship management to ensure on time delivery, and an analytical approach to ensure optimal part inventory levels and quick turn analysis on exceptions. This candidate will understand the Rivian supply chain, our production processes, our warehouse operations, and our world-class Service Network. You will collaborate and maintain partnerships across Service with Service Engineering, NPI, Demand Planning, Accessories, and Rivian’s global distribution network to successfully execute MRP planning in Rivian’s ERP system and ensure supply continuity across our global network.

The essential functions of the position include, but are not limited to: Utilize an MRP system, and communicate Rivian’s service parts/aftersales requirements to a global network of over 300+ Tier 1 suppliers and over 6,000 parts & components Work closely with the supplier base to resolve issues and ensure On-Time, In-Full (OTIF) performance is achieved Work collaboratively and closely with a wide cross-functional team – Purchasing, Logistics, Manufacturing, Supplier Quality Review material and process flows in multiple distribution centers to identify improvement opportunities and implement lean material flow Review and report out on supplier capacities and bottlenecks to meet supplier schedules to a provided forecast Drive backlog recovery through clear communication to the supply base, support quick turn analysis on inventory run-out, and communicate clearly internally/externally Enforce maintenance of MRP master data control parameters to ensure accurate demand signals (i.e. lead times, MOQ's, lot sizing, safety stock); identify and resolve system and/or BOM inaccuracies to preserve data integrity Identify and lead process improvement initiatives using inventory optimization techniques to drive right-sized inventory levels to meet a customer service level of over 97% in the network Act as an escalation point for material concerns, lead shortage meetings w/suppliers and stakeholders to ensure supply continuity, report on KPIs (inventory days on hand, line interruptions, expedite costs, etc.), and enforce best practices Monitor your supplier performance through exception management reporting, supply constraints escalations, and proactive monitoring of the forecast to identify key shifts that may impact your supply Manage engineering changes for the commodities assigned to you through participation in the NPI process, while minimizing obsolescence and ensuring supply continuity for your parts Qualifications 1-4 years of experience in Material Planning, supply chain management or manufacturing production planning (Service/Aftermarket a plus) BA or Masters in Supply Chain Management, Logistics, Industrial Engineering, Operations or applicable discipline 2+ years of related automotive industry experience and LEAN manufacturing preferred Experience and knowledge in ERP/MRP with focused experience on product lifecycle management, EDI communications, bills of material, supply chain operations, and procure to pay processes (SAP experience preferred) Collaborator with a positive attitude to drive change and provide excellent customer