Senior Event Planner

About Marriott International Marriott International's portfolio includes JW Marriott alongside 29 world-class hotel brands. As the world's leading hospitality company, with over 10,000 hotels worldwide, Marriott offers unparalleled opportunities for associates to grow, develop, and build rewarding careers. About JW Marriott JW Marriott is part of Marriott International's luxury portfolio, with more than 100 stunning hotels and resorts located in gateway cities and inspiring destinations around the world. At JW Marriott, we believe our associates come first. When our associates thrive, our guests do too. Through The JW Treatment™ , we foster a culture of care, well-being, development, recognition, and belonging. Here, you'll be part of a supportive community, surrounded by passionate professionals dedicated to creating exceptional guest experiences.

About the Role As an Senior Event Planner at JW Marriott Gold Coast Resort & Spa, you will play a key role in delivering seamless and memorable events from initial handover through to post-event follow-up. Working closely with clients and internal stakeholders, you will manage all aspects of event planning, including logistics, vendor coordination, and operational execution. You will be responsible for preparing event documentation, coordinating with Sales and operational departments, and ensuring a consistently high level of service throughout every stage of the event lifecycle. This role manages a diverse range of events, from intimate meetings of fewer than 20 attendees through to complex exhibitions and multi-day conferences of up to 750 delegates. You will also identify opportunities to maximize revenue through strategic upselling and event enhancements while ensuring an exceptional client experience that drives repeat business. In the absence of the Director of Event Planning, you will provide support and leadership as required. Key Responsibilities Event Planning & Client Management

Meet with clients following the sales handover to fully understand event objectives, budgets, and requirements. Lead pre-event, operational, and post-event meetings for assigned groups. Manage all event documentation and communicate requirements across hotel departments. Coordinate meeting spaces, catering requirements, accommodation blocks, and logistical arrangements. Anticipate operational challenges and proactively develop solutions. Oversee the client journey from handover through to post-event follow-up. Collaborate with culinary, sales, operations, and third-party suppliers to deliver successful events. Ensure compliance with Marriott standards, policies, and procedures. Recognize and celebrate team achievements and contributions. Sales & Revenue Generation

Identify opportunities to upsell products and services throughout the event planning process. Support customer site inspections and sales presentations where required. Serve as the primary liaison between clients and hotel operations teams. Build strong client relationships to encourage repeat business. Financial Management

Manage event-related revenue and profitability. Forecast accommodation, catering, and audiovisual revenue for assigned groups. Monitor client budgets and maximise revenue opportunities. Review event billing and coordinate with Finance to ensure timely invoicing and payment collection. Utilise Marriott event systems and technology platforms effectively. Exceptional Guest & Client Experience

Maintain a visible and professional presence throughout events. Liaise with Event Operations teams to ensure events are executed to the highest standards. Respond promptly and effectively to guest concerns and client requests. Gather and analyse client feedback to continuously improve service delivery. Conduct post-event follow-up and support future booking opportunities. About You To be successful in this role, you will have:

Minimum 2 years' experience in event