Sr Mgr-Quality Assurance Engineering

Do your Best Work in Mooresville This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.

The Sr Mgr-Quality Assurance (QA) Engineering leads Lowe's efforts to ensure the highest standards of product quality across Private Brands and select National Brands. This role provides strategic direction to QA Engineering teams supporting new product introductions, testing programs, and compliance governance while driving continuous improvement in processes, performance, and supplier quality.

In close partnership with Global QA, Merchandising, internal labs, third-party testing partners, and vendors, the Senior Manager oversees QA programs that reduce regulatory and safety risks, ensure compliance, and validate product performance against customer expectations. The role is also responsible for optimizing internal and external testing resources, strengthening vendor accountability, and building collaborative relationships to support shared quality objectives.

By shaping best practices, mentoring QA leaders, and ensuring cross-functional alignment, this position plays a critical role in delivering safe, reliable, and high-performing products that reinforce customer trust and Lowe's brand standards. What You Will Do Provide QA support for strategic Global Merchandising initiatives, including product development projects, Product Line Reviews, and Private/National Brand activities. Lead product and quality engineering efforts across assigned categories, covering new and existing products as well as vendor partnerships. Assess project scope using critical thinking and stakeholder input to determine the appropriate QA processes, such as stage gates, APQP workbooks, or other documentation. Support productivity, cost-out, and COO diversification initiatives by validating item, vendor, and factory changes through product testing. Drive timely execution of projects by ensuring strong communication, adherence to plans, and accountability for deliverables. Guide engineers toward optimal solutions while modeling best practices that support effective decision-making and organizational alignment. Partner with QA Systems & Process and Lowe’s Technology Teams to prioritize tools and systems that increase team efficiency and effectiveness. Direct QA workstreams and vendor requirements to maximize impact and ensure alignment with business priorities. Promote vendor and cross-functional adoption of risk-mitigation and continuous improvement activities. Sponsor strategic initiatives to streamline QA processes and align with global QA practices. Oversee the claims substantiation process for Private Brand packaging, providing expert recommendations to Packaging and Legal teams. Lead the QA Lab Testing team, ensuring alignment with Shanghai SPARK! Lab and timely, cost-effective delivery of test reports. Manage QA Lab operations, including facilities, gauge calibration, tools, inventory, and housekeeping. Provide oversight of IDEA! Space and IDEA! House to ensure effective support for Global Merchandising and Lowe’s initiatives. Oversee the development of Private Brand performance specifications, including benchmarking, test plan creation, and performance standards. Oversee the execution of 3rd Party compliance testing (product & transit) to ensure products are compliant with new and existing regulatory requirements and supply chain handling methods. Implement reporting and governance mechanisms to drive vendor compliance with QA testing requirements. Develop systems, training, and communication tools to support vendor testing activities, with a focus on Domestic Private Brand items. Build a process-driven, continuous improvement culture that unites QA Engineering, QA Lab Testing,