Clerk IV - Accounts Receivable

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Shift details: Monday through Friday 8:00am until 5:00pm EST Location: This position is remote in Eastern Standard time (EST) or Central Standard Time (CST) Responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems, and reducing accounts receivable delinquency and bad debt. Identifies underlying issues delaying payment and coordinates the internal resources needed to resolve such issues. Works directly with both Customers and internal departments including Sales, Customer Service, Sales Support, Service, Tax and Quality to resolve such issues. Contacts Customers directly regarding payment on open accounts receivable. Prepares collection letters, spreadsheets and Customer account statements as needed. Runs a credit hold report multiple times per day, releases orders and communicates to the appropriate internal parties the reasons orders remain on credit hold. Build relationships and increase cooperation between sales and credit management. Coordinate collection activities with all departments and look for and implement opportunities for process improvement. Meets individual goals as established by management, e.g. Current %, >60 Days % and unapplied cash resolution. Proactively identify business risks and work closely with sales to resolve and manage as necessary. MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS: Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations obtained through completion of a two-year associate’s degree program or four-year bachelor’s degree; Requires five (5) years directly related and progressively responsible experience Excellent understanding of credit and collection operations procedures, including reconciliation of A/R activity. Knowledge of Microsoft Word and Advanced Excel such as writing formulas, pivot tables and v-lookups. Knowledge of general accounting principles. Outstanding mathematical and analytical skills. Outstanding organizational skills; attention to detail. Required education: High School Diploma/GED or equivalent experience required. Associate's degree in finance, accounting, or a related field, or equivalent experience preferred.

3+ years of experience in cash application, credit and collections, contracts and chargebacks, or a related field required. Credit Business Associate (CBA), Certified Bookkeeper (CB), or equivalent certification preferred. Ability to meet strict deadlines and complete work accurately. Good verbal and written communication and presentation skills. Strong interpersonal and leadership skills. Strong mathematical and analytical skills. Ability to multitask in a fast-paced, high-volume, transactional environment. Effective problem-solving and critical thinking skills. Ability to resolve cash posting issues quickly and creatively. Advanced knowledge of banking procedures and fundamental accounting principles. Detailed knowledge of the accounts receivable and cash application process. Experience operating in multiple software and ERP systems. Proficiency in 10-key data entry. Proficiency with Microsoft Office applications. Ability to handle confidential information. Working knowledge of processing cash for various payment types. What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like