Box Office Attendant | Part-Time | Federal Way Performing Arts and Event Center

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Box Office Attendant | Part-Time | Federal Way Performing Arts and Event Center

Location

US-WA-Federal Way

Job Post Information* : Posted Date

moments ago (10/9/2026 5:46 PM)

Job ID

2026-35344

Location Name

Federal Way Performing Arts and Event Center

Category

Box Office

Type

Regular Part-Time

Location : Location

US-WA-Federal Way

Job Post Information* : External Company Name

Oak View Group

Job Post Information* : External Company URL

https://www.oakviewgroup.com/

Location : Postal Code

98003

Location : Address

31510 Pete von Reichbauer Way S

Job Post Information* : Post End Date

12/31/2026

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

The Box Office Attendant is responsible for ticket sales and customer service for all ticketed events at the Federal Way Performing Arts and Event Center. This role pays an hourly rate of $19.50. Benefits for Part-Time Roles: 401(k) Savings Plan and 401(k) Matching. This position will remain open until December 31, 2026.

The Federal Way Performing Arts and Event Center is a multipurpose venue designed to host theater, music, dance, art, and spoken-word performances. Adjoining event spaces can host more than 300 for gala seating or be transformed into settings ideal for conferences, seminars, meetings, and weddings. Majestic mountain views are abundant from the PAEC's perch above the city, an enchanting backdrop for striking event photographs. The center's premier location in South King County, just 20 minutes south of Sea-Tac Airport, is ideal for business, educational, social, charitable, and private events.

Know and understand the operations of the Etix ticketing system Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.) Know and understand seating charts and configurations of the FWPAEC Perform transactions for all events on the ticketing system with efficiency and accuracy Collect the proper credit card amount for the purchase of ticket(s) as well as give back the proper number of tickets Communicate and satisfy patrons with world-class customer service Operate phone and address call-in patrons' requests for information Reconcile all monies received from ticket sales Maintain confidentiality Additional duties may be assigned by Box Office Manager or Box Office Supervisor

Ability to multitask in a fast‐paced environment Familiarity with Windows-based computers Possess excellent customer service skills Experience working with the public Ability to work independently and as a productive member of a team Capable of working a flexible schedule and extended hours, including but not limited to working nights, weekends, and holidays in addition to traditional business hours Strong verbal communication skills Proven ability to work well with all levels of management Strong analytical and problem‐solving skills

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people , improves our service , and raises our excellence .