Analytics Manager, Field Reporting Build & Development, CBU & IBBU

Career Category Information Systems Job Description Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas – Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Analytics Manager, Field Reporting - Build & Development, CBU & IBBU What you will do Let’s do this. Let’s change the world. In this vital role the Commercial Analytics Manager, Field Reporting Build & Development, CBU/IBBU will be responsible for the full lifecycle of report development – from identifying business needs through requirements elicitation, to designing and delivering robust, performant, fit-for purpose reporting solutions, to operations and support. This individual will oversee both front-end builds (dashboards, visualizations, reports, data user interfaces) and back-end builds (data models, pipelines, and integrations), ensuring scalable, reliable, and user-centric reporting. Furthermore, they will oversee operations and support of our reporting solutions – ensuring data is available, up-to-date, and accurate. As a key member of Amgen’s Field Data & Reporting team, this role ensures that reporting platforms deliver actionable insights that empower decision-making across our US field sales teams.

Report Build & Development Design, build, and maintain dashboards, reports, and visualizations in Tableau (primary) and other BI and data/reporting platforms Or, where applicable, lead the build and support of dashboards, reports, and visualizations in partnership with our Amgen Technology teams Design and/or develop data models, pipelines, and integrations to support scalable reporting solutions Partner with business stakeholders to translate requirements into technical specifications and deliverables Ensure reports are intuitive, accurate, and optimized for performance Practice a user-centered approach to design, ensuring report design and techniques are tailored to the workflows of our US field sales representatives Designs and builds for consistency at scale, leveraging reusable data models, reusable metrics, etc. across our data and reporting solutions Business Needs & Fit-for-Purpose Reporting Work with stakeholders to uncover true business needs, challenging assumptions when necessary to ensure reports deliver meaningful insights Design fit-for-purpose solutions that align with user needs while adhering to enterprise data and reporting standards Actively solicit feedback to improve usability, adoption, and business impact of reporting solutions Ops & Reliability Manage the operational aspects of reporting platforms, ensuring high availability, performance, and security Implement monitoring and maintenance processes to proactively address issues and address appropriately Support DevOps practices for continuous improvement, including version control, automated testing, and deployment Ensure data pipelines and reporting solutions are robust, resilient, and aligned with enterprise technology standards Data Quality & Governance Conduct data validation and quality assurance checks to ensure accuracy and trust in reports Partner with data governance teams to enforce consistent metric definitions and