Enterprise Content Experiences Manager

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: The Enterprise Content Experiences Manager will lead the development of content experience strategies that drive engagement, strengthen audience connections, and support business objectives across the organization. This role will champion innovative, audience-centered approaches to content, helping evolve how Truist delivers impactful experiences across channels and formats. By combining strategic planning, content innovation, creative excellence, performance insights, and cross-functional collaboration, the Enterprise Content Experiences Manager will build scalable frameworks that improve efficiency, accelerate speed to market, enhance content effectiveness, and deliver measurable business value. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time.   1.    Develop strategic content experiences in alignment with enterprise and line of business strategies, goals and objectives. 2.    Build and manage content experience strategies, processes, legal/compliance/risk review processes, and measurement and reporting for all active campaigns. 3.    Participate in content experience creative asset production. 4.    Drive brand and company awareness, consideration and conversion through strategic content experiences, media plans and creative executions. 5.    Ensure brand visual and voice consistency across content experiences. 6.    Develop and deploy actionable plans to evolve, grow and optimize content experiences and engagement. 7.    Create recommendations for innovative content marketing experiences, initiatives and solutions. 8.    Build and maintain partnerships with leaders across marketing and the enterprise, as well as with social media channel and agency partners.

Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1.    Bachelor’s degree in Marketing, Communications, Business Administration or related field, or equivalent education and related training 2.    Seven years of related experience or an equivalent combination of education and experience 3. Proven experience shaping executive storytelling and content strategies that elevate executive visibility, credibility, and influence across key audiences 4.    Deep specialized (SME) and/or broad knowledge within content marketing, social media, and influencer marketing discipline 5.    Sound and comprehensive understanding of business and organizational strategies and processes managing a process 6.    Ability to interpret internal and external business challenges and implement best practices to improve products, processes, or services 7.    Ability to lead projects of significant complexity and risk exposure, in addition to leading a team of professionals 8.    Ability to exercise independent judgment in solving technical, operational, and organizational challenges in the context of business objectives and