Critical Environment Management Lead

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    Critical Environment Management Lead     About the Role   JLL is seeking a high-impact technical leader to drive best-in-class engineering operations and critical environment resilience across the South Asia Hub (Singapore, Malaysia, Philippines, Thailand, Indonesia & Vietnam). This is a senior role focused on operational excellence, innovation, and uptime of complex, high-availability infrastructure—spanning data centers, control rooms, process plants, or advanced manufacturing environments.

Lead Technical & Operational Excellence   Provide hands-on, strategic leadership for multi-country technical operations in critical environments (e.g., data centers, trading floors, manufacturing plants, labs, utilities). Ensure 24x7 uptime and operational resilience for essential engineering systems, such as BMS, M&E, power distribution, HVAC, and life safety infrastructure. Champion rapid incident response and business continuity protocols for mission-critical sites. Lead and mentor technical engineering teams (onsite and regional) delivering preventive/corrective maintenance, system upgrades, and critical engineering projects.   Drive Regional Standardization & Innovation   Develop and implement standardized engineering playbooks, SOPs, and change management processes for technical operations and asset management. Pilot and scale digital and automation solutions (CMMS, BMS, IoT, predictive maintenance, energy optimization) to enhance operational visibility and system reliability. Support solution design and technical sales engagements as a Subject Matter Expert (SME) in critical facilities management.   Compliance, Safety, and Risk Management   Oversee statutory and technical compliance for engineering and critical facility operations, including the integration of EHS as part of broader operational leadership. Lead or coordinate audits to verify that engineering and BCP/life safety controls are deployed and effective. Operate as a technical escalation and root-cause expert for equipment failures, system outages, or critical incidents.   Stakeholder Leadership & Business Partnership   Build relationships with client and senior stakeholders to understand evolving site requirements and translate operational experience into service excellence and business growth. Deliver technical training and upskilling programs to maintain a high-performance engineering operations team. Present thought leadership and represent JLL externally in the realm of operational resilience and engineering innovation.

Experience:  8+ years in technical/engineering operations leadership within critical environments such as data centers, advanced manufacturing, high-reliability utilities, R&D, or life science sectors. At least 4 years managing complex, high-availability infrastructure and teams.   Regional Exposure:  Responsible for operations across multiple countries, or for large-scale, high-complexity technical programs.

Degree in Electrical or Mechanical Engineering (or closely related technical discipline).   Technical Skills:  Demonstrated expertise in at least three of: BMS, HVAC/ACMV, electrical distribution, industrial automation, asset lifecycle management, CMMS/digital O&M, or utilities/plant operations.   Leadership:  Proven capability building, leading, and mentoring geographically