Construction Quality Manager

Microsoft Cloud Operations and Innovation (CO+I) delivers the infrastructure powering Microsoft's cloud services. The EMEA Data Centre Delivery (DCD) team leads the end-to-end Engineering, Procurement & Construction (EPC) delivery of data centres across the region.   Microsoft's Cloud Operations + Innovation (CO+I) organisation delivers the infrastructure that powers Microsoft Azure, AI platforms, and cloud services used by millions of customers globally. Within EMEA Data Centre Delivery (DCD), we are responsible for delivering a rapidly expanding portfolio of mission-critical data centres across the region. As a Quality Manager, you will be the Microsoft quality authority on site, ensuring that quality is built into every stage of construction and delivery. Working alongside some of the industry's leading contractors, engineers, commissioning specialists, and operational teams, you will provide governance, oversight, and assurance across large-scale data centre projects. This is a highly visible role for someone who thrives in fast-paced environments, enjoys solving complex construction challenges, and is passionate about driving quality outcomes. You will influence project delivery from the field to executive governance forums, ensuring quality risks are identified early, corrective actions are effective, and projects are delivered to the highest standards before they transition into commissioning and operations.

Act as Microsoft’s on-site quality lead, providing oversight and assurance of contractor quality performance across the full project lifecycle. Verify that construction works are delivered in accordance with contract requirements, Microsoft standards, approved designs, specifications, and local regulatory requirements. Identify, escalate, and drive resolution of quality risks, defects, non-conformances (NCRs), root causes, and corrective/preventive actions (CAPAs). Assure QA/QC execution across CSA, MEP, and equipment installation scopes, including inspections, testing, verification activities, and quality documentation. Partner with project, commissioning, and operations teams to ensure readiness for turnover, system energisation, and successful handover. Use quality metrics, dashboards, defect trends, and field observations to identify emerging risks and drive continuous improvement across the project. Build strong relationships with contractors, engineers, safety teams, commissioning teams, and key stakeholders to maintain visibility, accountability, and quality outcomes throughout delivery.

Bachelor's degree in Construction Management, Engineering, Quality Management, or a related discipline, or equivalent practical experience. Significant experience leading construction quality management, QA/QC programmes, inspection governance, defect management, and non-conformance management on large-scale construction or infrastructure projects. Proven experience delivering quality programmes on complex, mission-critical, industrial, infrastructure, or data centre projects. Demonstrated ability to influence contractors, drive accountability, and manage quality outcomes across multiple stakeholders in both field and project governance environments.

Degree in Construction Management, Engineering, Quality Management, or a related discipline, or equivalent practical experience. Experience working in hyperscale data centres, advanced manufacturing, pharmaceutical, energy, or other complex infrastructure projects. Strong knowledge of commissioning readiness, turnover processes, and operational handover requirements. Experience using quality management systems, reporting tools, and data analytics to improve project performance and quality outcomes. Professional quality certifications and experience leading continuous improvement initiatives across multiple projects or programmes. Background Check Requirements:  Ability to meet Microsoft, customer and/or