Member Experience Sales Coordinator | Full-Time | Carolina Club UNC Alumni

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Member Experience Sales Coordinator | Full-Time | Carolina Club UNC Alumni

Location

US-NC-Chapel Hill

Job Post Information* : Posted Date

6 minutes ago (9/9/2026 9:33 AM)

Job ID

2026-34323

Location Name

Carolina Club UNC Alumni

Category

Guest Services

Type

Regular Full-Time

Location : Location

US-NC-Chapel Hill

Job Post Information* : External Company Name

Oak View Group

Job Post Information* : External Company URL

https://www.oakviewgroup.com/

Location : Postal Code

27514

Location : Address

150 Stadium Dr

Job Post Information* : Post End Date

12/4/2026

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

The Membership Experience Sales Coordinator plays a vital role in supporting the Club's membership growth, engagement, retention, and overall member satisfaction. This position serves as a key ambassador of the Club, creating exceptional experiences for prospective members, new members, current members, and guests before, during, and after every Club interaction. This position supports membership sales, marketing, member engagement, event coordination, communications, and new member onboarding. The ideal candidate is highly organized, service-focused, outgoing, and passionate about building relationships that strengthen member loyalty and drive membership growth. This role will pay an hourly rate between $20.00 - $25.00 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k), and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until December 4, 2026.

The Carolina Club provides a home where alumni, friends of the university, and the Chapel Hill community meet in the spirit of fellowship and camaraderie. The lives of our members are enriched through gracious hospitality & philanthropic values.

Membership Sales & Prospect Development Support membership growth through prospect outreach, lead generation, and relationship-building within the community. Coordinate prospect communications, follow-up efforts, and sales activity tracking to maintain a strong pipeline. Assist with membership tours and deliver a welcoming, professional introduction to the Club. Collaborate on the planning, promotion, and execution of membership recruitment and prospect events. Member Experience & Engagement Serve as a visible and welcoming Club ambassador, fostering meaningful relationships with members and guests. Promote Club programs, services, events, and amenities to encourage participation and engagement. Execute member recognition and outreach initiatives, including birthdays, anniversaries, special invitations, and personalized communications. Create memorable member experiences that enhance satisfaction, engagement, and retention. New Member Onboarding & Retention Support and coordinate all aspects of the new member onboarding experience. Conduct welcome outreach, facilitate orientation programs, and connect members with Club activities and services. Monitor new member engagement and satisfaction through consistent follow-up and relationship-building. Assist with member retention initiatives, feedback collection, and resignation follow-up efforts. Club Communications & Marketing Coordinate and distribute member and prospect