VP, Group Account Supervisor

Agency: Biolumina Job Function: Account Management and Growth Job Subfunction: Account Management Job Description: le: Vice President, Group Account Supervisor  Company/Location: Biolumina / New York, NY  Department/Discipline: Group Account        Description     The VP, Group Account Supervisor will operate on multiple levels, both internally and externally, to strategically manage the brand, product, agency product team and especially external client relations.     General Responsibilities  Demonstrate "Big Picture" thinking view of Brand and business and provide strategic contributions to success of Brand  Aid in the construction of a marketing plan and contribute to a successful pitch  Lead strategic and tactical planning process  Aggressively monitor and understand the competitive landscape, both strategic and creative  Seek opportunities to showcase agency work among current and prospective clients  Seek opportunities to grow business within current accounts and into new accounts connected with that client.  Manage expectations of both the agency staff and client to ensure a positive, productive atmosphere  Demonstrate ability to adapt to various client corporate  Keep senior management briefed on account activities  Continue to refine skills in strategy and the business planning process  Demonstrate comprehensive understanding of client's business and actively seek opportunities for further account development  Determine adequate distribution of creative manpower according to brand projects and their urgencies  Demonstrate mastery of scientific category and competitive data   Financial Responsibilities  Demonstrate the fiscal acumen to lead a profitable account  Aggressively monitor fee performance to encourage/ensure  Demonstrate ability to determine and negotiate budget needs, produce accurate and timely fee reconciliations, and provide input to development of the fee  Client Service Responsibilities  Vigilantly seek to optimize both Agency services and internal resources  Keep abreast of marketing/advertising and brand-specific trends in order to offer added-value to the client/creative product   Articulate agency POV without being afraid to take a stand  Strategically problem solve for discrepancies between client and agency  Establish credibility with clients at all levels and embody service-oriented attitude  Become trusted and integral strategic advisor to the client team  Uphold Agency quality standards in servicing the Client  Ensure that all Agency work represents the best we have to offer -- strategically sound, arresting creative, and error-free  Additional Responsibilities  Communicate effectively and professionally both internally and externally  Demonstrate good problem-solving and interpersonal skills  Demonstrate ability to set priorities while handling multiple projects and to delegate work appropriately  Remain calm despite high pressure situations  Project a professional, positive attitude toward peers and clients within the department and the agency  Maintain accurate time sheets  Foster a positive team atmosphere demonstrating respect for peers and supervisors  Assist other members of department/team as needed when workload allows  Foster senior level partnerships with creative/account colleagues  Act as a positive role model for agency at client and industry events   Management Responsibilities  Assign work to assure project deadlines are met  Monitor overall workload to effect efficiency and assure that waiting or downtime is minimized  Keep supervisor or department head apprised of any workload challenges/concerns on assigned team accounts that may necessitate hiring freelancers  Monitor, review and approve direct report’s time sheets in terms of hours worked on specific jobs  Provide constructive and direct ongoing feedback to direct reports  Evaluate performance of direct reports and complete and deliver performance