Workplace Experience Specialist I

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast.

Join our dynamic team as a Workplace Experience Specialist I and play a key role in creating a seamless, vibrant workplace. You'll manage day-to-day operations at our office space, coordinate office needs, support team travel, and oversee office setups and logistics. If you're proactive, organized, and passionate about supporting a thriving team, this is the perfect opportunity for you!

Shift: Comfortable to work in Night shift - 5 PM IST to 2 AM IST / 7 PM IST to 4 AM IST

Workplace & Facilities Operations

• Assist in managing the managed space and act as a support point of contact (POC) for night shift operations in Chennai, remotely to the Bangalore/Global offices and the service providers

• Undertake any other responsibilities assigned by the Line Manager or other authorized personnel.

• Coordinate with building management, facilities, housekeeping, security, maintenance, employee transportation, and other service providers to ensure smooth workplace operations, while promptly reporting, tracking, and following up on maintenance issues, breakdowns, and service requests.

• Support office setup, relocations, seating changes, workspace modifications, and other workplace projects, while assisting employees with meeting arrangements and coordinating required AV equipment and office facilities.

• Provide coordination support for HR interviews, onboarding activities, and other HR-related requirements.

Employee Transportation & Travel & Logistics Support

• Work independently during night shifts, proactively address operational issues and emergencies, and coordinate closely with employees and vendors to ensure smooth and uninterrupted workplace operations.

• Manage employee transportation, including cab scheduling, routing, vendor coordination, trip monitoring, and employee support using transportation management software, while ensuring compliance, safety, and security remain the highest priority.

• Support travel arrangements for team members, including local, domestic, and international travel bookings, as required.

• Coordinate airport pick-ups and drop-offs and other local transportation requirements.

Food & Beverage Services

• Coordinate daily food, beverage, pantry, tea, and coffee services while maintaining adequate stock and inventory levels.

• Coordinate with vendors to ensure timely service, quality, hygiene, cleanliness, and prompt resolution of any service-related concerns.

Employee Access & ID Card Management

• Manage employee ID and access card issuance, activation, replacement, distribution, deactivation, and record maintenance.

• Coordinate with HR, IT, Security, and building management to support onboarding, temporary access, and timely resolution of access-related issues.

Courier, Visitor & Reception Support

• Manage visitor, contractor, vendor, VIP, and leadership access, including registration, temporary access, and coordination with security/reception teams.

• Coordinate incoming/outgoing couriers and deliveries, ensuring proper receipt, distribution, and accurate record-keeping. Maintain workplace records, trackers, checklists, reports, and support day-to-day administrative activities.

Safety, Security