Industry Solutions Manager - South America

Career Area: Sales Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. IT IS YOUR TIME! Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. If you are looking for personal and professional growth, in a company with an inclusive culture, which seeks equity, respects differences and believes in people's potential, this is the right place. We consider people with disability candidates and those with diversity in gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation. Important: - Don’t forget to include a resumé in English in your profile in Workday -   Please frequently check the email associated with your application, including the junk/spam, as this is the primary correspondence method.  If you wish to know the status of your application, please use the candidate log-in on our career website as it will reflect any update s to your status.

The Industry Solutions Manager provides leadership and strategic direction for the Industry Solutions Consultant and Product Consultant team supporting the Building Construction Products (BCP) business across Latin America. This team is responsible for developing offerings that improve customer performance, enhance their experience, and increase adoption. Working closely with Sales, Product Management, Marketing, Dealers, and Customers, the Industry Solutions Manager ensures the organization delivers industry-leading application guidance, value-based solutions, and market intelligence. The position serves as the voice of the customer and the region, translating market needs into product, service, and business improvement opportunities while driving consistent execution across Latin America.

Lead a team of product and industry solution consultants who support field-based industry reps, product groups, and dealers in product and application training, customer job site studies, competitive testing and analysis, value analysis, go to market strategies, and NPI launches. Gathering marketplace requirements and setting direction for future product evolution.  Engage with customers to drive operational improvements. Serve as a strategic partner to regional sales leadership and field teams to drive sales growth and customer satisfaction. Support complex sales opportunities through application expertise, solution development, value analysis, and customer presentations. Monitoring problem areas; defining or approving planned product enhancements. Developing business cases, business plans, product definition and specifications, product launch and life cycle management activities. Participating in quality assessment and improvement processes.

You Will Have: Customer Focus : Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. Products and Services : Knowledge of major products and services and product and service groups; ability to apply knowledge of product and service