Staff Site Reliability Engineer (Wildfire) - NetSec - Bangalore

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

The Team Palo Alto Networks’ Cloud-Delivered Security Services (CDSS) is the intelligence engine of our Next-Generation Security platform. We provide a suite of AI-driven, subscription-based services—including Advanced Wildfire, Advanced Threat Prevention, DNS Security, URL Filtering, and IoT Security—integrated natively into our firewalls. Our infrastructure processes trillions of events daily, delivering real-time protection to over 85,000 global enterprises. Working in CDSS means building the backbone of global cybersecurity at a scale few companies in the world ever reach.

We are looking for an ambitious, technically sharp Staff Site Reliability Engineer to join our core WildFire platform team. In this role, you will take technical ownership of system resilience, deployment automation, and operational performance across WildFire public cloud infrastructure (AWS, GCP, Azure, OCI) and private cloud/appliance environments. You will work closely with feature developers to establish SLOs, optimize high-throughput threat inspection pipelines, automate platform operations, and participate in production on-call rotations to ensure sub-second malware detection telemetry and world-class availability.

Service Reliability & Ownership: Drive reliability, uptime, and incident prevention across WildFire’s cloud services, microservices, and high-volume malware analysis pipelines. Infrastructure Automation & IaC: Provision, configure, and maintain production cloud and hybrid environments using Infrastructure-as-Code ( Terraform , Ansible ) and GitOps ( ArgoCD ). SLO & Observability Execution: Implement and monitor SLIs/SLOs/SLAs across inspection pipelines. Build and manage observability dashboards and alerting systems using Prometheus , Grafana , and OpenTelemetry / Datadog / ELK . CI/CD & Release Engineering: Optimize and scale CI/CD pipelines ( GitHub Actions , GitLab CI ) to enable rapid, safe deployments of threat analysis engines and cloud microservices. On-Call & Incident Response: Participate actively in 24/7 production on-call rotations. Lead real-time incident troubleshooting, root-cause analysis (RCA), and blameless post-mortems for service disruptions. System Performance Tuning: Assist in capacity planning, resource optimization, and Linux system/container tuning for high-throughput, low-latency processing workloads. Engineering Collaboration: Partner with software and security developers during design phases to ensure new features are built with reliability, scalability, and observability in mind.

Required Qualifications Experience: 2 - 4 years of hands-on experience in SRE, DevOps, Platform Engineering, or Systems Engineering roles. On-Call Availability: